CUSTOMER SERVICE INSURANCE AGENT + COMMISSIONS

REMCO NOW HIRING IN TEMPLE, TEXAS

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Interview Requirements:

Please call 512-501-2829 to set up an interview and ask for Dee. Be sure to leave your name, phone number, and the city you are interested in working in as we are hiring for several different cities.

When calling for an interview please don't call directly from within the really application or we will not be able to text or call you about job interview details. really is masking all phone numbers so in order for us to be able to call you we would need you to call directly from your own number.

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Welcome to the Remco insurance Team!

We are happy and excited that you want to be part of our company. You do not need to have experience in the field but need to have a good attitude, be a fast learner, responsible, stable, and have a great attendance. Please see below for an explanation of our job positions, hours, pay, and benefits.

Position: Customer Service Representative

Job Description: The Customer Service Representative will play a key role in the success of our company. This position is responsible for answering phone calls, responding to emails, and maintaining customer relationships with the intention of creating long-term relationships.

Core Duties & Responsibilities:

• Manage large amounts of incoming calls.
• Answer all inbound phone calls and respond appropriately to all emails received from customers.
• Maintain and create new customer relationships by following up with customers when necessary; answering questions or concerns; and or providing information regarding products, pricing, and other aspects of the business.
• Manage customer accounts in order to meet company goals for productivity, customer retention, and call volume.
• Accurately process orders and provide accurate information to co-workers, management, and customers.
• Work with other departments to ensure customer satisfaction at all levels.
• Other duties as assigned.

Business Hours:

• Monday to Friday - 9am to 7pm
• Saturday - 10am to 5pm
• Sunday - OFF

Pay Offered:

Employment Status: Full-Time 40 Hours Per Week & Part Time Positions Available

• $12.00 an Hour Commissions
• $12.75 an Hour Commissions – P&C License.

Requirements:

• High School Diploma or equivalent required.
• Must be Bilingual in English and Spanish
• Strong phone contact handling skills and active listening required.
• Must be able to multi-task in a fast-paced environment with heavy volume of calls.
• Must be good under pressure and be able to problem solve.
• Must be computer savvy (Print, Copy, Scan, Search Desktop)
• Previously experience in customer service or other related fields preferred, but not required.

Company Benefits:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Paid Vacation
• Paid Holidays
• 401k

Job Types: Full-time, Part-time, Permanent

Pay: From $12.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Supplemental Pay:

• Bonus opportunities
• Commission pay

Language:

• English (Required)
• Spanish (Required)

Work Location: In person

Salary : $12 - $13