What are the responsibilities and job description for the Collection Specialist - Remote position at Remedi SeniorCare?
Description
Join the Remedi SeniorCare Team as a Collections Specialist!
Are you a proactive professional with a passion for collections and a keen eye for detail? Do you thrive in an environment that values collaboration and continuous improvement? If so, Remedi SeniorCare has an exciting opportunity for you! We're looking for a dynamic Collections Specialist to join our team and make a significant impact.
Fully remote at a commutable distance for residents of:
Baltimore, MD
Cleveland, OH
Troy, OH
Oklahoma City, OK
Hours: 8:00 am – 4:30 pm or 8:30:00 am – 5pm with 1 late day until 6pm.
Who we are:
At Remedi SeniorCare, we are dedicated to providing exceptional pharmacy services to long-term care facilities. Join our team dedicated to delivering life-saving medications to thousands of residents every day. Our innovative facility is equipped with cutting-edge technologies to ensure efficient and accurate service.
What we offer:
- Flexibility to make your own schedule
- No working on the weekends
- Mileage reimbursement
- Paid Time Off (for full time employees)
- Comprehensive Medical, Vision, and Dental Insurance
- Flexible Spending and Health Saving Accounts
- Life insurance/Long-and Short-term disability
- 401K plan
- Pet Insurance and more!
What You'll Do:
- Engage and Resolve: Reach out to residents, nursing facility staff, and financially responsible parties via phone, fax, email, or mail to discuss and resolve outstanding balances.
- Manage Accounts: Work on aging accounts with a focus on resolving issues related to insurance coverage, claim rejections, and prescription dispensing.
- Communicate Clearly: Utilize established processes and tools to communicate past due amounts in a professional and effective manner.
- Process Payments: Handle credit card payments and prepare/send collection letters.
- Ensure Confidentiality: Adhere to HIPAA and PHI guidelines to maintain the strictest confidentiality.
- Strategize with Management: Collaborate with department management to develop and implement effective collection strategies.
- Stay Informed: Participate in staff meetings and educational activities to stay current with industry best practices.
Your Skills and Qualifications:
- Education: High school diploma or equivalent required. Proficiency in Excel, Word, and Outlook is essential.
- Experience: At least two years of experience in pharmacy or medical collections, with a solid understanding of billing rules and third-party operating procedures.
- Communication: Excellent verbal and written communication skills.
- Problem-Solving: Strong analytical and problem-solving abilities.
- Team Player: Ability to work positively and productively with others.
Ready to Make a Difference?
If you're excited about this opportunity and meet the qualifications, we want to hear from you! Apply today and join a team where your skills are valued, your growth is encouraged, and your contributions make a real difference.
Apply Now to become a part of the Remedi SeniorCare family and help us continue to provide exceptional care and service!
