Field Service Technician

Job Summary:

The Fire Door Replacement Technician is responsible for installing and repairing fire rated doors within major medical facilities across the nation.

Fire Door Replacement Technicians ensure that all fire doors are installed in accordance with the fire door manufacturer's instructions and ensure that it will perform as required in as intended in a fire situation. Individuals must have extensive experience using power tools and hand tools and have a carpentry or construction background.

Duties/Responsibilities:

• Install and repair fire-rated doors to keep customers in compliance with fire safety codes.
• Install/repair fire-rated doors and door closing/sealing mechanisms (hinged doors).
• Perform repair of fire door frames, locksets, latches, closers, strike plates, miscellaneous door and frame hardware and material to bring up to code requirements following ordinance with NFPA 80, NFPA 105 and the IBC standards for fire door performance.
• Order and install fire door hardware, fire doors and related equipment.
• Document repairs that are unable to be completed, obtain and record specifications for hardware to be ordered.
• Provide accurate and complete documentation for customer’s code compliance and reporting.
• Comply with safety and environmental procedures and programs.
• Read, interpret and follow NFPA codes and Joint Commission accreditation requirements.
• Maintain a professional demeanor while interacting and communicating with clients within healthcare facilities.
• Provide accurate documentation in a timely manner that will be included in final reports to ensure that facilities are in compliance.
• Maintain professional and timely communication with customers and FDS management and team prior to and following completion of projects.
• Ability to interpret Life Safety prints and work through a facility self-directed.
• Attention to detail. Installations must be done in a professional manner and left in a condition ready to receive final owner finishes.

• Knowledge and extensive experience working with carpenter hand tools (drill, screws, screwdriver, tap & dye sets, bondo, sander, etc.) along with proper maintenance of tools and equipment.

Requirements and Preferred Experience:

• Experience with installing fire rated doors, or commercial frames and hardware.
• Mechanically inclined with a minimum of two (2) years of carpentry or construction experience required.
• Must be able to read and understand work orders and LSPs.
• Ability to complete tasks with limited supervision.
• Demonstrate ability to follow inspection methods and procedures, recognizing and recording deficiencies.
• Demonstrate knowledge and use of tools along with maintenance and calibration requirements.
• Demonstrate ability to review inspection reports and approve for client distribution.
• Excellent client-facing and internal communication skills.
• Excellent written/verbal communication and organizational/attention to detail.
• Self-starter, excellent listener and completes tasks independently and efficiently with limited direction
• Professional appearance.
• Administer proper infectious control measures per hospital requirements.
• Efficient with smartphones, tablets, computers and Microsoft Office for reporting daily progress to Operations Support.
• Experience with Microsoft Office Suite, including Outlook, Word, Excel and Calendar.
• Must be able to work overtime as required.
• Extensive travel is required (up to 100% paid travel, per diem, hotel, airfare and rental cars).

• Must live within 1 hour of a major airport.

Physical Requirements:

• The associate is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
• Must be able to lift and/or move up to 50 pounds occasionally.
• Working extended hours, including evenings and weekends may be required.

Additional Requirements:

• Must be 21 years of age.
• Must have a valid driver license.
• Must pass drug screen, criminal background check and driver’s license check.
• Extensive travel is required.

Perks and Benefits:

• Medical, Dental, and vision coverage
• 401(k)/Roth with company match
• Work-Life Balance: PTO (Paid Time Off), paid holidays, and balanced work schedule

EEO, including disability/vets