Front Desk

An established Pain Management practice is looking for a skilled Front Desk Receptionist/Back Office Support Staff for our Oakland location. This role is perfect for someone who thrives in a dynamic setting where the ability to juggle multiple tasks is essential. You will be entrusted with significant responsibilities and enjoy a level of autonomy while also collaborating within a team that fosters motivation and enhances workplace morale .

Please note position requires a training period at our San Mateo location

Job Duties include:

• Administrative assistant with Front Desk and Back Office duties
• Welcome and check-in patients
• Schedule medical appointments for all providers within the practice.
• Screens medical appointments for patients as needed by phone or in the office.
• Coordinates the availability of multiple providers and locations.
• Confirms correct appointment to be scheduled as necessary by chart or referral review.
• Act as liaison between assigned provider and patients
• Processing of reports and procedure/medical requests
• Data entry into Electronic Health Record
• Coordinates the availability of provider within different locations.
• Confirms correct appointment to be scheduled as necessary
• Alerts appropriate staff when for all physician schedule changes. Reconciles provider schedules
• Provides scheduling decisions, which improve and maximize overall system efficiencies and increase appropriate utilization
• Makes patients, their families and physicians their primary focus
• Develops and sustains productive working and patient relationships.
• Actively seeks information to understand patient circumstances, problems, expectations

Mandatory qualifications:

• Detail oriented and sense of urgency as a lot of things reports/records need to be processed on time frames/deadlines
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Demonstrated ability to organize and prioritize tasks/duties as assigned.
• Medical terminology
• Strong computer skills
• Ability to multi-task in a fast-paced environment

Strongly preferred qualifications:

• 2-3 years experience as a Medical administrative assistant in an outpatient medical clinic
• Experience working in a medical office
• Experience working with Workers Compensation
• Experience working with medical insurances, Medicare and law offices
• Bilingual (Spanish/English)
• Part-time availability with a willingness for long-term commitment
• Electronic Health Records experience (IMS)
• Experience working in a pain office preferred, but not mandatory
• Compensation will be based on experience

Benefits:

Paid Time off and paid holidays

Medical Insurance

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• Bilingual: 2 years (Required)
• Administrative experience: 2 years (Required)
• Medical terminology: 1 year (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Oakland, CA 94609 (Required)

Ability to Relocate:

• Oakland, CA 94609: Relocate before starting work (Required)

Work Location: In person

Salary : $30