What are the responsibilities and job description for the Host/Hostess position at Remington's Restaurant at The Bridges?
Job Summary
We are seeking a friendly and organized Host/Hostess to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating arrangements. This role requires excellent communication skills and a passion for providing outstanding customer service, contributing to an exceptional dining experience.
Duties
- Greet guests as they arrive and provide them with a warm welcome.
- Manage the seating chart and ensure timely seating of guests.
- Answer phone calls with professional phone etiquette, taking reservations and providing information about the restaurant.
- Assist guests with inquiries and provide information about menu items and specials.
- Collaborate with servers and kitchen staff to ensure smooth operations during busy periods.
- Maintain cleanliness and organization of the host/host area.
- Handle guest complaints or concerns with professionalism, ensuring guest satisfaction.
Skills
- Strong customer service skills with a focus on hospitality.
- Excellent communication abilities to effectively interact with guests and team members.
- Experience in food service or restaurant settings is preferred.
- Familiarity with Aloha POS or other point-of-sale systems is a plus.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others, creating a welcoming atmosphere for all guests.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $15 - $16