Demo

Bellman / Guest Services Runner

Remington
Queens, NY Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

21 / hour

What you will be doing

  • Greet all guests arriving and departing the hotel.
  • Ensure guests feel welcome to the hotel and provide excellent guest service.
  • Carry baggage to the guest's room. Accurately tag and store luggage for guests as needed and maintain accurate records of incoming and outgoing luggage.
  • Have knowledge of the hotel property, hotel staff, and hotel services with hours of operation. Give clear and accurate directions to hotel facilities, rooms, and local area attractions.
  • Suggest and "sell" the amenities of the hotel (i.e., restaurant, lounge, spa, etc.).
  • Respond to request for bell services within 5-15 minutes.

What we are looking for

  • High work ethic and self-initiative, ability to work in high-pressure situations.
  • May be required to work varying schedules to include nights, weekends, and holidays.
  • Proven experience with strong customer service skills, including ability to handle guest complaints and / or concerns.
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
  • Salary : $21

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