Position Summary :
The Sales & Catering Administrator assists the sales team by accurately and efficiently
performing the execution and coordination of all sales & catering functions. Provides assistance
in the sales process by qualifying and booking inquires when appropriate. The Sales & Catering Administrator reports directly to the Director of Sales & Marketing
Core Responsibilities :
- Perform job according to standard operating procedures
- At all times provide professional hospitality to all guests and clients
- Answer telephone inquiries, accurately transfer calls to appropriate Sales / Catering
Associate, and take accurate and detailed messages
Assist in the sales effort by qualifying and when appropriate booking the business ofpop up inquiries
Assist the sales team in the area of telephone prospecting and outside salesblitzes by contacting the clients from an established list developed by the sales team
Assist sales team retrieving rooming list, deposits and banquet guarantees when neededCreate banquet room door signs for groups in meeting rooms as well asmaintain the reader board in the lobby with all group functions
Order office supplies for sales office as directed by DOSPrepare sales kits for sales teamComplete Sales Proposals, Contracts, BEOs and Banquet ChecksMake copies of room contacts, group resumes and rooming lists, BEO's, dailyreports and client evaluation forms and other items as required; distribute to
the appropriate departments
Maintain office filing systemEfficiently sort and distribute mail for the hotelAssist sales and catering associates as neededMay perform additional duties as requiredKnowledge, Skills & Competencies :
Ability to work independently, prioritize work and ask for clarification when neededStrong work ethicExcellent oral and written communication skillsProficiency with MS Word, Excel and PowerPointExcellent organizational and time management skills, ability to take initiative andhandle multiple projects simultaneously
Accuracy, attention to detail and the ability to proof own workPhysical Requirements :
Sit, stand and walk for varying lengths of time.Lift approximately twenty (20) pounds.Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,listening and hearing ability, and visual ability.
Must have finger dexterity to be able to operate office equipment such as computers,printers, multi-line phone, filing cabinets, photocopiers, scanner, and other office
equipment as needed.
This job description is not an exhaustive list of all job functions that are required of an employee
in this position. Therefore, other duties may be asked of an employee in this position from time
to time.
Perform job according to standard operating procedures
At all times provide professional hospitality to all guests and clientsAnswer telephone inquiries, accurately transfer calls to appropriate Sales / CateringAssociate, and take accurate and detailed messages
Assist in the sales effort by qualifying and when appropriate booking the business ofpop up inquiries
Assist the sales team in the area of telephone prospecting and outside salesblitzes by contacting the clients from an established list developed by the sales team
Assist sales team retrieving rooming list, deposits and banquet guarantees when neededCreate banquet room door signs for groups in meeting rooms as well asmaintain the reader board in the lobby with all group functions
Order office supplies for sales office as directed by DOSPrepare sales kits for sales teamComplete Sales Proposals, Contracts, BEOs and Banquet ChecksMake copies of room contacts, group resumes and rooming lists, BEO's, dailyreports and client evaluation forms and other items as required; distribute to
the appropriate departments
Maintain office filing systemEfficiently sort and distribute mail for the hotelAssist sales and catering associates as neededMay perform additional duties as requiredKnowledge, Skills & Competencies :
Ability to work independently, prioritize work and ask for clarification when neededStrong work ethicExcellent oral and written communication skillsProficiency with MS Word, Excel and PowerPointExcellent organizational and time management skills, ability to take initiative andhandle multiple projects simultaneously
Accuracy, attention to detail and the ability to proof own workPhysical Requirements :
Sit, stand and walk for varying lengths of time.Lift approximately twenty (20) pounds.Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,listening and hearing ability, and visual ability.
Must have finger dexterity to be able to operate office equipment such as computers,printers, multi-line phone, filing cabinets, photocopiers, scanner, and other office
equipment as needed.
