What are the responsibilities and job description for the Partner Manager, Latin America position at Remitly?
Job Description
Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
About The Role
We're looking for a Partner Manager to oversee and grow our partner ecosystem in Latin America. You will manage Remitly's relationships with LAC partners, including banks, aggregators, and FinTechs, to deliver growth and operational excellence. You will report to the Head Business Development and Partnerships. As the Partner Manager, you'll collaborate internally and with partners to ensure seamless onboarding, optimize performance, and unlock growth opportunities in the region. You'll also play a key role in shaping and executing strategies to enhance customer experience and support Remitly's growth in Latin America.
You Will
Our Benefits
Remitly is an E-Verify Employer
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
About The Role
We're looking for a Partner Manager to oversee and grow our partner ecosystem in Latin America. You will manage Remitly's relationships with LAC partners, including banks, aggregators, and FinTechs, to deliver growth and operational excellence. You will report to the Head Business Development and Partnerships. As the Partner Manager, you'll collaborate internally and with partners to ensure seamless onboarding, optimize performance, and unlock growth opportunities in the region. You'll also play a key role in shaping and executing strategies to enhance customer experience and support Remitly's growth in Latin America.
You Will
- Build and execute an annual plan for partners in Latin America, aligned with the regional strategy.
- Lead initiatives to improve cost efficiency, transaction speed, product quality, and working capital optimization.
- Negotiate renewals, amendments, and new terms while expanding partner capabilities and product offerings.
- Use data and insights to identify growth opportunities and balance short-term and long-term goals.
- Lead performance reviews with top partners, ensuring continuous improvement and addressing gaps.
- Act as the primary point of contact for partner escalations, coordinating with internal teams to resolve financial, operational, technical, and regulatory challenges.
- Oversee the onboarding of new partners, working closely with Treasury, Product, and other teams to ensure smooth integration.
- 7 years of experience in strategic partnerships, preferably in remittances, payments, or financial services.
- Strong knowledge of consumer payments and cross-border money transfer, especially in the Latin American market.
- Proven track record of building and managing relationships across commercial, product, legal, and compliance teams.
- Excellent negotiation, communication, and interpersonal skills, with the ability to influence and align diverse stakeholders.
- Strategic thinker with a results-driven mindset, able to anticipate trends and position Remitly for success.
- 50% travel required to nurture and grow partnerships.
- A bachelor's degree is required; an MBA or similar advanced degree is a plus.
Our Benefits
- Flexible paid time off
- Health, dental, and vision 401k plan with company matching
- Paid parental, medical, military and family care leave
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education and travel benefits
Remitly is an E-Verify Employer
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $16,000 - $180,000