Demo

Call Center - Data Entry

RemoteOnline
Michigan, MI Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/11/2025

About the job Call Center - Data Entry

Job details

Salary

25 - $32 an hour

Job Type

Full-time

Benefits

Pulled from the full job description

Employee discount

Health insurance

Referral program

Work from home

Full Job Description

Chewy is hiring with starting wages up to $25 - $32 an hour

Open Interviews with On-the-Spot Offers!

Chewy Recruiting Office

Monday - Friday | 9 : 00am - 5 : 00pm

Our Opportunity :

Chewy, Americas #1 Pet Pharmacy, is seeking Customer Service Technicians to join our amazing Pharmacy Customer Service team in Louisville, KY! We are looking for highly motivated individuals with an entrepreneurial spirit who desire to take on the challenge of pursuing a career in healthcare. Pharmacy experience is not required. Youll start learning our business from day one and be entrusted to serve as the voice of Chewy to our customers, business partners, and behind the scenes operations. We offer competitive benefits, personal and leadership development programs with rapid career growth potential, and many Team Member incentives.

Why youll love working here :

Safety, Health, and Culture are top priorities at Chewy Pharmacy with all our roles and locations. We offer the following benefits for our team members :

Opportunity for wage increases starting after 3-months of service

Climate-controlled environment

Employee 20% Discount Program at Chewy for all your pet needs

Referral Bonuses - $500 per referral

Team building events and company-sponsored luncheons

Career growth and promotion opportunities

Insurance eligibility on the 1st of the Month

Work from Home opportunities starting at 90 days!

What Youll Do :

Bring A Customer Comes First Mentality Every Day!

Assist pharmacists in the practice of pharmacy, in accordance with state, federal, and company policy

Interact with customers via inbound calls, outbound calls, emails, and other communication platforms

Make and receive inbound calls to veterinary offices to resolve customer discrepancies

Enter pet and drug information into our pharmacy system, ensuring information is entered correctly and efficiently

Adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program

Report immediately, prescription errors to leadership and / or a pharmacist on duty

Comply with all company policies and procedures

Create and maintain respectful relationships with coworkers

Complete special assignments and other tasks as assigned

Commit to learning and developing yourself to better Chewy as a whole!

Maintain a sense of ownership, be a self-starter, and have a strong attention to detail, especially when entering pharmacy orders

What Youll Need :

Must be at least 18 years old and have a high school education or equivalent and superior math and reading / comprehension skills

1 year working in a customer focused environment; preferably a contact center or pharmacy

Excellent interpersonal skills, oral and written communication skills

Proficiency with Microsoft Office products; specifically, Word, Excel, and Outlook

Critical thinking skills

Demonstrated ability to multi-task and perform well in a fast-paced and changing environment

Ability to adapt to ever changing customer demands

Flexibility to shift schedule and work overtime as needed by the pharmacy unit

Must bring proven ability to maintain confidentiality and secure sensitive information

Obtain and Maintain valid Registered Pharmacy Technician status as required by the State of Kentucky

Must be able to pass background check

Must have access to reliable transportation.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy

To access Chewys Privacy Policy, which contains information regarding information collected from job applicants and how we use it

Salary : $25 - $32

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