What are the responsibilities and job description for the Remote Customer Service Representative position at RemoteOnline?
About the job Remote Customer Service Representative
Full Job Description
Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service..
Full-Time hours
Customer Service
Data Entry
Position Available now
Paid Training
Responsibilities
- Manage incoming calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods / tools
- Meet personal / customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
Job Type : Full-time
Pay : $13.00 - $14.00 per hour
Benefits :
Schedule :
Work Location : Remote
Salary : $13 - $14
