What are the responsibilities and job description for the Field Service Engineer - Industrial Printers position at RemX | The Workforce Experts?
Field Service Engineer – Industrial Printing Manufacturing & Servicing
35 per hour for level III -
30 per hour for level II –
25 per hour for level I –
Summary :
We are seeking a highly skilled and customer-focused Field Service Engineer to join our team in the Industrial Printing Equipment industry. The successful candidate will be responsible for installing, maintaining, troubleshooting, and repairing a variety of industrial printing systems, including digital, offset, and large-format printers. This role requires extensive travel to customer sites, technical expertise in printing technologies, and exceptional problem-solving abilities.
Responsibilities :
Perform installation and setup of industrial printing equipment at customer sites, ensuring compliance with manufacturer specifications and customer requirements.
Test and calibrate machines for optimal performance.
Conduct scheduled preventive maintenance to minimize downtime and extend equipment lifespan.
Troubleshoot mechanical, electrical, and software-related issues and implement effective repair solutions.
Replace worn or damaged parts, such as rollers, print heads, or electronic components.
Provide on-site and remote technical support to diagnose and resolve complex issues.
Qualifications :
3-5 years of hands-on experience in servicing industrial printing equipment, including digital, offset, or large-format printers.
Familiarity with brands such as HP, Canon, Heidelberg, Epson, or similar is highly preferred.
Strong knowledge of printing technologies, including inkjet, laser, offset, and large-format systems.
Proficiency in diagnosing and repairing mechanical, electrical, and software-related issues.
Other experience in industries such as packaging, automation, material handling or industrial machinery is acceptable.
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