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$17.00 Call Center Representative-Re-enrollment

RemX
Tampa, FL Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/8/2025

RESPONSIBILITIES :

  • Handled approximately 70 - 90 inbound calls daily.
  • Place outbound calls as needed to Dr. Offices / Insurance companies to validate information
  • Calls are related to patient care, requiring the ability to de-escalate as sensitivity situations will come up
  • Update system with notes WHILE ON THE CALL (not in between calls)

REQUIREMENTS :

  • High School Diploma / GED Minimum
  • Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 - 90 calls daily)
  • Must be Tech Savvy - Ability to use multiple screens while reading scripts and adding notes into the system
  • Stable employment history (no unreasonable gaps)
  • Ability to work 100% onsite reliably daily.
  • To display these characteristics : CHART - Caring, Honesty, Accountability, Respect, and Trust

    • Schedule / Training

  • Scheduling : Various schedules within timeframe of M - F 8 : 00 AM - 8 : 00 PM, will get one of following schedules
  • Start Dates : 1 / 20 / 25
  • Mandatory Training : Training is 3 weeks M - F 8 : 30A - 5 : 00 PM
  • First 5 - 7 days are classroom training, then moving to shadowing mentor, then mentor shadows associate

    • Meet requirements submit resume : naeli.arias@remx.com

    Salary : $17

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