Demo

$17/Hr. Onsite Patient Support Representative (Call Center)

RemX
Louisville, KY Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/17/2025
  • DO YOU ENJOY HELPING OTHERS? BRINGING EASE AS THEY GO THROUGH DIFFICULTIES WITH OBTAINING THEIR PRESCRIPTIONS????
  • YES?! THEN, THIS ROLE IS FOR YOU!!!!

    • Come be a part of a team that ensures ease and accessibility for patients to be able to get their prescriptions without having to stress about cost or how fast they may get their prescription!
    • Why Join Us?

    • Pay : $17 / Hr.
    • Schedule : Will be assigned a 8-Hr. Shift M-F between 8a-8p.
    • Comprehensive Training : Get all the tools and support you need to excel in your role.
    • What You'll Do :

    • Assist patients with obtaining coverage for prescription medications.
    • Receive inbound calls while providing quality service and empathetically listening.
    • Utilize call center software to complete account research and update notes.
    • Place calls to insurance companies on behalf of patient needs.
    • Adhere to call center metrics and HIPAA regulations..
    • IMPORTANT : YOU MUST BE ABLE TO REGISTER WITH KY BOARD OF PHARMACY.
    • Requirements :

    • Able to work onsite in Louisville
    • KY - Previous Call Center experience. (1 year preferred)
    • Previous experience with high-volume calls - Good communication skills (verbal and written)
    • Computer proficient (able to learn new software and navigate multiple screens)
    • High School Diploma or GED
    • MUST BE ABLE TO REGISTER WITH KY BOARD OF PHARMACY
    • For immediate consideration please email your updated resume to Rozanna.mapp@remx.com and mention "Patient Support"

    Salary : $17

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