What are the responsibilities and job description for the CALL CENTER CSR - DIRECT HIRE - ONSITE SCOTTSDALE - MIDDAY SHIFTS position at RemX?
For immediate consideration please send resume to viviana.meza@remx.com (title : call center onsite Scottsdale)
GREAT Company, GREAT Benefits! $20 / hr bonus!! ($21 / hr bilingual)
Type of Hire : Direct hire
Start Date : 3 / 17 / 2025
Office Location : Scottsdale, 14000 North Pima Road (Raintree and the 101 Freeway) (must live no more than 25 MAX RADIUS)
Training & Post Training Location : Onsite - Opportunity for hybrid after 90 days subject to performance / eligibility standards
Pay Rate : $20 / hour. (Plus, Monthly Performance Pay; up to $300 / month based on attendance and quality)
Training Details :
- Training will be from 3 / 17 / 25 - 4 / 11 / 24 NO TIME OFF during training
- Training schedule day one is 9am-5 : 30pm, then 7AM to 3 : 30PM from 2 nd day on, Mon-Fri
Post-Training Schedules Available : Various shifts available. Mostly midday shifts, all include one day of the weekend Schedules will be chosen in the order that candidates complete all of their onboarding steps
Brief Job Description :
They are an inbound call center. They are supporting multiple bank customers that have accrued enough reward points to purchase product. The calls are about tracking the shipment, cancelling the shipment, refunding reward points, shipment arrived damaged, help on the website buying product.
It is a yes environment, yes, we can cancel, yes, we can refund your reward points. Card Holders call in to book travel by using the points they have accumulated. Inbound call center assisting these clients to book flights, car rentals, activities, and cruises.
Requirements :
Salary : $20 - $21