What are the responsibilities and job description for the Customer Service Representative position at RemX?
Now Hiring for a Customer Service Representative!
This is a temporary to permanent hire position working fully onsite
Work Hours : 7 : 00am-7 : 00pm OR 7 : 00pm-7 : 00am
Work Days : Rotates weekly from Mon-Thurs to Fri-Sun
Job Duties :
- Managing customer relationships, needs and services of the company
- Provides timely, friendly, courteous and efficient email and phone support
- Processes orders from variety of sources efficiently and in timely manner, typically same day as received
- Ensures that filing is properly maintained
- Continuously meets or exceeds customer expectations by exercising superior organization and communication skills
- Coordinates activities with other customer service reps and to ensure that departmental functions are executed within the time constraints set by the customer and company management
- Keeps the customer service supervisor informed of departmental operating status and other issues that may enhance or detract from overall customer service operations
- Additional duties as assigned by management
As a RemX Customer Service Representative We Offer You :
Job Requirements :
