What are the responsibilities and job description for the Customer Service Representative position at RemX?
Job Description Job Description Now Hiring for a Customer Service Representative!This is a temporary to permanent hire position working fully onsiteWork Hours : 7 : 00am-7 : 00pm OR 7 : 00pm-7 : 00amWork Days : Rotates weekly from Mon-Thurs to Fri-SunJob Duties : Managing customer relationships, needs and services of the companyProvides timely, friendly, courteous and efficient email and phone supportProcesses orders from variety of sources efficiently and in timely manner, typically same day as receivedEnsures that filing is properly maintainedContinuously meets or exceeds customer expectations by exercising superior organization and communication skillsCoordinates activities with other customer service reps and to ensure that departmental functions are executed within the time constraints set by the customer and company managementKeeps the customer service supervisor informed of departmental operating status and other issues that may enhance or detract from overall customer service operationsAdditional duties as assigned by managementAs a RemX Customer Service Representative We Offer You : Competitive payPaid weekly (Direct Deposit or ATM Debit Card available)Access to health benefits and retirement planA personal recruiter to help with job searches and assistance when at work!FREE ONLINE skills trainingLong-term Contract OpportunityJob Requirements : High school diploma or equivalent2 years’ experience in a related position is requiredAbility to juggle multiple projectsAbility to respond to common inquiries or complaints from customersStrong organizational and time management skillsBasic computer skills with Windows, MS Word and Excel
