What are the responsibilities and job description for the Customer Service position at RemX?
Job Description Job Description Our client in the Lowell area is seeking Customer Service Representatives to join their team. Great organization! They are ready to hire immediately. Apply today!Responsibilities : Provide general customer service via phone and email.Collaborate with all company personnel to ensure proper sales, administrative, and quality procedures are met or exceeded.Ensure orders are handled efficiently, properly documented, and maintained per company procedures to meet or exceed customer expectations.Reach out to customers under your responsibility to foster and grow business relationships.Make outbound sales calls to both active and inactive customers.Actively promote new and existing products, seeking opportunities to cross-sell additional products.Exhibit a willingness to take on additional duties as needed.Ensure company quality and safety standards are met or exceeded.Maintain ongoing communication with Office and Warehouse personnel to ensure orders are processed on time and accurately.Participate in weekly sales meetings to gain product knowledge and stay updated on company news.
