What are the responsibilities and job description for the Patient Support Rep- $17- NO WEEKENDS (Louisville, KY) position at RemX?
Amazing Temp to Hire Opportunity!!
No Weekends!!
Training : 8 : 30am-5 : 00pm
Multiple Shifts after Training!
Overview
Patient Support Rep supports the annual enrollment process for patients accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions.
Responsibilities
- Review and process patients' enrollment forms to the Patient Assistance Program (PAP)
- Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks.
- Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process
- Schedule treatments to be sent to the patient or patient's healthcare provider
- Support inbound and outbound phone lines for the PAP program
- Communicate daily with patient / authorized representative on eligibility based on PAP criteria and healthcare providers to manage expectations.
- Contact patient / authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program.
- Prioritize workload to ensure patients' enrollments are processed within specified timeframe
- Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician's office staff.
- Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers.
- Report adverse events / product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices.
- Execute day-to-day operations specific to the assigned program(s).
- Maintain patient confidentiality at all times.
REQUIRED EDUCATION AND EXPERIENCE :
PREFERRED EDUCATION AND EXPERIENCE :
To be considered please apply online and email your resume to sheryl.mcdonald@remx.com and reference Job : Patient Support
If we have not contacted you after 10 business days, you may contact us at : (602) 954-2045 or email Sas.ccs@remx.com
Salary : $17
