What are the responsibilities and job description for the Receptionist/Front Desk includes Saturdays. position at Renaissance Day Spa Inc.?
Job Summary
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and administrative support.
Duties
- Greet and check-in guests with a friendly and professional demeanor
- Answer phone calls and direct them appropriately
- Assist with reservations and inquiries
- Manage guest requests and resolve issues promptly
- Maintain a tidy and organized front desk area
- Utilize phone systems and computer software for guest interactions
- Coordinate appointments and manage calendars
- Provide general administrative support as needed
-Whatever it takes to maintain an acceptably clean environment
Experience
- Proven experience as a front desk agent, clerk, or in a similar customer service role
- Strong phone etiquette and customer support skill
- Proficiency in time management and multitasking - Laundry assistance throughout the day
- Knowledge of Google Suite or similar appointment booking software
- Experience in managing front desk operations is preferred.
Join our team as a Front Desk Agent to showcase your customer service skills and contribute to creating a welcoming environment for our guests.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- 10 hour shift
- 4 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Language:
- English (Required)
Ability to Commute:
- Cranberry Township, PA 16066 (Required)
Ability to Relocate:
- Cranberry Township, PA 16066: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17