What are the responsibilities and job description for the Group Sales Manager position at Renaissance Fort Lauderdale?
Wurzak Hotel Group is looking for a Group Rooms Sales Manager is responsible for representing the company to customers, the public, government, other external sources; and responsible for the development and performance of all sales activities in assigned market(s). Listen to customer needs, analyze this information and create tailored proposals. Negotiate and close sales while meeting/exceeding sales targets. Impress customers with tailored proposals, quality and timely service in a pleasant and friendly manner. Work with management throughout the hotel and the Company. Sell meeting and banquet space to both corporate and social groups, preferably combined with group room sales.
General Requirements
- Representative of the Company: As the representative of the Company and hotel, professionally approach and communicate with current and prospective customers.
- Research, Identification & Sales Development: Research and understand demand generators, new business sources, the internet as a prospecting tool, community involvement and networking.
- Proactive and Creative Sales: Exercise creativity, discretion and independent judgment in determining how to assemble an event to suit each customer's taste.
- Negotiate and Close Sales: Influence and convince customers to select the hotel for their hospitality needs. Negotiate terms and reconcile differences. Develop contingency plans and act promptly and effectively when closing problems arise
- Account Management: Develop and maintain constructive and cooperative working relationships with customers and others in the course of their event planning
- Administration: Responsible for compilation of required sales reports and reporting process.
- Consistent professional and positive attitude and actions when communicating with guests and associates.
- Ensure maintenance problems are promptly reported through proper channels.
- Comply with all company policies and procedures.
Education and Experience
- Four-year college degree in hospitality management, marketing, business or related degree; or equivalent experience.
- Five or more years of hotel sales related experience, including catering and group room sales.
- Familiarity with hospitality industry practices preferred.
- Familiarity with Delphi system preferred.
- Ability to travel locally and overnight.
Our Perks
- Competitive Salary
- Paid Time Off
- Medical, Dental, Vision health insurance
- Robust supplemental insurance for Life, AD&D, Pets, legal and more
- Wellness programs for mental, physical, and financial wellness
- Hotel and travel discounts
- Generous retirement/401k benefits
- Education and professional development
Who we are
Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page!
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.
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