What are the responsibilities and job description for the Service Technician - Windows and Doors position at Renaissance GSB?
Position Overview: Renaissance GSB, a premier manufacturer of luxury windows and doors, is seeking a skilled and dedicated Service Technician to join our team. This role involves traveling across the country to provide expert service and support for our high-end products, which include windows and doors for exterior facades, wine cellars, and luxury showers. The ideal candidate will have strong technical skills, a commitment to excellence, and the flexibility to travel extensively while maintaining a professional and customer-focused attitude.
Key Responsibilities:
- Installation and Service:
- Perform on-site service, adjustments, and repairs on windows and doors to ensure proper functionality and aesthetic standards.
- Address issues related to installation, sealing, hardware, and alignment.
- Troubleshooting:
- Diagnose and resolve technical issues efficiently, ensuring minimal disruption to the client’s property.
- Provide expert guidance and recommendations to improve product performance when needed.
- Customer Support:
- Interact professionally and courteously with clients, ensuring a positive customer experience.
- Communicate effectively to explain repair processes and provide updates on progress.
- Travel Requirements:
- Travel extensively across the country to service projects; trips will typically be during the week with minimal weekend travel.
- Coordinate travel plans efficiently to meet client needs and minimize downtime.
- Documentation:
- Maintain detailed records of service visits, including work performed, materials used, and recommendations for follow-up.
- Submit reports to the appropriate internal teams for review and tracking.
Qualifications:
- Experience: Proven experience in window and door installation, maintenance, or a related field is required. Experience with luxury products is a plus.
- Skills:
- Strong mechanical aptitude and problem-solving skills.
- Excellent attention to detail and craftsmanship.
- Ability to read and interpret technical drawings and specifications.
- Strong interpersonal and communication skills.
- Education: High school diploma or equivalent required; technical training or certifications in construction or carpentry are preferred.
- Travel: Willingness and ability to travel nationwide, with a valid driver’s license and reliable transportation.
- Physical Requirements: Ability to lift and move heavy materials, work in varying conditions, and perform tasks requiring manual dexterity.
Why Join Renaissance GSB?
At Renaissance GSB, we pride ourselves on crafting the finest luxury windows and doors for discerning clients. As a Service Technician, you will play a critical role in maintaining the integrity and reputation of our products, ensuring customer satisfaction at the highest level. We offer a dynamic work environment with opportunities to work on unique and prestigious projects nationwide.
Job Type: Full-time
Pay: $28.00 - $30.00 per hour
Benefits:
- Health insurance
- Paid time off
Compensation Package:
- Yearly bonus
Schedule:
- Choose your own hours
- Evenings as needed
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
Salary : $28 - $30
