What are the responsibilities and job description for the Servers position at Renaissance Indianapolis North Hotel?
Company Description
Let your passion for discovery become a career.
Exploring the world doesn’t have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it’s a career.
At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job or internship for you!
The Renaissance in Carmel has won many awards in the past five years since we've been open such as:
• Hotel of the Year 2012 by Marriott International
• Service Excellence and Food and Beverage Excellence by Marriott International
• Top Workplaces Award by the Indy Star
• Company of the Year by the Carmel Chamber of Commerce
• 5 ROSE (Recognition of Service Excellence) Award Winners
• 4 Stars of the Industry Winners
Job Description
- Greeting guests dining in the restaurant.
- Taking food and beverage orders, ensuring for guests comfort during entire meal period.
- Process payment quickly and accurately.
- Clean tables and reset for future guests.
- Respond to problems or concerns quickly and efficiently with a smile.
- Answer phones, make reservations, seat guests.
- Assist guests during their hotel stay including making recommendations about local exploration.
Qualifications
- Being knowledgeable of local area including Carmel, Hamilton County and Indianapolis in order to provide entertainment and dining recommendations as well as directions.
- Possess a positive and outgoing demeanor. Must have a natural talent for wanting to help people with problems no matter how large or small.
Fluent in English and able to speak in an articulate and professional manner. - Ability to stand for 8 hours at a time and carry trays frequently.
- High school Diploma or equivalent.
- Possess an active permit from the State of Indiana to serve alcohol.
Additional Information
All your information will be kept confidential according to EEO guidelines.