Administrative Office Assistant/Receptionist

Renaissance Property Management is seeking to hire at one efficient and knowledgeable Administrative Office Assistant/Receptionist to join our team to assist with day-to-day operations including but not limited to phones, emails, walk-in traffic and general office tasks as needed.

This role will report to the manager and CEO and responsibilities include but are not limited to effectively computing, classifying, and recording data for accurate and complete records while assisting the tenants, co-workers, owners and communications.

We are looking to fill a full-time position but can be flexible with the hours with the right applicants. While experience is preferred, we are willing to work with varying levels and train. The ideal candidates will showcase a strong work ethic with reliability and dependability and be an energetic professional prepared to regularly help assist with all customers and drive our customer forward. Starting pay to be agreed upon based on several factors such as experience and skills about $14-$16/hour.

We strive to provide efficient services in all aspects of property management, including potential residents. We manage approximately 325 properties coming in around 425 units with needs year-round.

Benefits:

-Weekly Pay via Direct Deposit

-Full-time, hourly position

-Paid overtime

-Paid vacation & holiday pay after 1 year

Duties and Responsibilities:

-Performs some marketing and leasing functions to assist in achieving occupancy goals if requested

-Efficiently assist/prepare move-in and/or renewal paperwork in accordance with RPM’s policy and within regulations

-Maintains good relationships and responds to resident concerns to avoid escalation

-Assist with resident retention and relations; including correspondence via email, text and calls in a fast, friendly manner

-Collect/enter rent payments and potentially facilitate deposits

-Monitor renewals; distribute and follow up on renewal notices if requested

-Maintain a positive outlook even in times of stress

- Must be able to work in a fast-paced environment and must have excellent organizational and time management skills

-Ability to work with little oversight

- Report to manager and/or boss regarding issues in progress, resolved and that need further attention.

-Report unusual or extraordinary circumstances regarding the properties or residents

-Perform all job-related duties as assigned by the supervisor

-Maintain regular and predictable attendance. Some weekend, evening, and on-call shifts may be required

-Follow safety procedures

Requirements:
~High School Diploma or Equivalent

~Valid Driver's License

~Preferred applicant be available for rotating after hours and weekends for on-call responsibilities and partial weekend and early evening shifts if necessary.

Preferred:

• Related property management experience
• Experience with Rent Manager software is a plus

Physical Demands:

Physical demands described here must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Must be able to stand, walk, sit, use hands and fingers, handle or feel, reach with hands and arms.

Position requires ability to climb stairs, balance, stoop, kneel, bend, talk or hear

Must be able to lift/move/pull/push up to 35-75 lbs.

Capable of working long days on a frequent basis

Additional physical demands include: sitting for an extended period, walking up and downstairs, travel to and from work and perform duties that require manual dexterity.

Occasional exposed to fumes of chemicals like cleaning supplies.

Renaissance Property Management is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 45 – 55 per week

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Property management: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)

Work Location: In person

Salary : $14 - $16