Director of Operations and NPI

Position:  Director of Operations and NPI

Hours:  Fulltime               Location: Flower Mound
Industry: Electronics repair and engineering solutions

About Renaissance:

Corporately located in Ottawa, Canada, Renaissance is a leader in telecommunications, electronics and harsh environment repair, engineering, logistics and support solutions. We optimize the life cycles of our global customers by innovating what is available, to access the unavailable.

We offer a competitive compensation package and a business culture which rewards performance.

For additional information on Renaissance, please visit our website at www.renrns.com. 

Overall Requirements:

The Director of Operations and NPI (New Product Introduction) is a vital role within our operations department, managing and leading Operations in our Dallas site.  This role is responsible for coordinating and managing new product introductions. Working with Sales management and stakeholders, they schedule activities, coordinate between teams, set standards for quality control, handle budgeting, and ensure the success of the new product.

Responsibilities:

·         Program Management

·         Operations Senior Management

·         Product Development

·         Manufacturing Process Engineering

·         Problem-solving

·         Communication

·         Leadership

·         Risk Management

·         Strategic Thinking

Duties:

• Leading and managing the development and introduction of new products to the market
• Coordinating cross-functional teams, and teams including Sales, marketing, engineering, quality assurance, and others
• Working and coordinating with third parties (i.e. contract manufacturers) and stakeholders (i.e. investors)
• Setting project timelines and budgets
• Communicating with stakeholders and management to provide updates on project progress
• Conducting risk assessments and developing contingency plans
• Managing the launch of the product 
• Developing marketing plans and coordinating with sales and marketing teams
• Implementing contingency plans when the project encounters roadblocks or moves off the rails
• Manage product or component readiness
• Consider cost-per-unit, estimated sales, and other factors to estimate profits
• Stopping the project when it becomes clear that the project is no longer viable
• Onboarding of New Customers
• Quality Assurance Performance
• Gate Reviews and Passage
• Continuous Improvement inside of NPI from Engineering through to Production
• Co-responsible for ENG/OPS Metrics:
  • OTD
  • TAT
  • UNR
  • RMA
  • OBF
  • NTF
  • Scrap
• Time To Market (TTM)
• First Piece Evaluation
• Cradle to Grave Product Life Cycle

Additional Qualifications

• Understanding RF and Wireless Communication Systems
• Excellent verbal and written communication skills
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Ability to work under pressure to meet deadlines, while maintaining a positive attitude
• Excellent analytical, problem solving, interpersonal, time management and documentation skills
• Ability to multi-task and must be organized
• Health and Safety conscious

Renaissance Repair & Supply values the diversity of our workforce. We are committed to providing access & opportunity to individuals with disabilities. We will provide reasonable accommodation throughout the recruitment and employment process. Should you require accommodation, please contact us at hr@renrns.com.   

This position may require exposure to confidential information. Applicants may be required to undergo a background check upon request.