What are the responsibilities and job description for the Restaurant Supervisor - PM position at Renaissance Seattle Hotel?

Job Description

Candidates applying for this position are also encouraged to apply for the Restaurant Supervisor - AM position

BENEFITS :

Affordable Medical / Dental / Vision after 30 days of employment with free Back Joint Care Program
Free Short-Term Disability (up to $750 / week). Long-Term Disability at cost (up to $10K / month) after 30 days of employment
Free Basic Life Insurance Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
Voluntary Life Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program

OTHER BENEFITS :

Hotel discounts at 10,000 global destinations (nightly rates as low as $45)

Parking : Discounted parking in hotel garage ($7 / day or $140 monthly pass)

50% subsidy for public transportation expenses

Referral program of $250 per successfully referred new hire

Complimentary cafeteria meals

Monthly employee appreciation events

Employee Exercise Room

Community Service Events

This position is eligible for overtime

WHY THE RENAISSANCE SEATTLE HOTEL?

Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER . If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!

Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be an Outlet Manager, Director of Beverage & Food, a General Manager or more? We’ll support you all the way.

ABOUT OUR MANAGEMENT COMPANY

The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come

Ownership is also the management company – No red tape

The company values longevity – half of our team has been with us 5 years

ABOUT OUR HOTEL

4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting space

Stable operation – hotel has never been sold

Never closed during the pandemic even though about 30 other hotels in Seattle were closed for more than 1 year

Although we had to lay-off 90% of our staff at the beginning of the pandemic, we brought the majority of them back. Our people are very loyal to the hotel & were waiting for our call to return

Hotel review rating on Marriott website is higher than other Seattle Marriott full-service sister hotels including W-Hotel, Westin, Marriott, Sheraton

JOB SUMMARY

We are seeking a Renaissance Navigator (Outlet Supervisor) to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests. The successful Navigators are innovators, and are relentless explorers, constantly seeking out the latest and greatest opportunities to serve and impress our guests; and of course, they are relationship builders. This position reports to the Outlet Manager, and the primary responsibilities are listed below, to include and are not limited to the following :

Maintain an active presence on the floor, to ensure maximum service at all times to all of our guests

Fill in as needed during busy times : taking tables, bussing, bartending, etc. and filling in for shifts when needed

Knowledge of menu items, ingredients and preparation

Familiarity with all beverage products and a working knowledge of bar operations

Bridge communications of staff concerns to manager as well as being supportive of management decisions, while relaying all communications in a clear, professional and supportive manner

Ensure the highest quality of food and beverages and service related to the operation of the restaurant

Administering corporate sales promotions programs and developing and implementing local sales promotion programs

Maintain a high level of professional appearance, demeanor, work ethics and image of self and develop same the same in team members

Exhibit, execute, and train all staff to have a discerning eye, with meticulous attention to detail and professional service at all times

Work with Outlet Manager in developing departmental programs to ensure high sales and consistent upselling of premium products

Communicate effectively between departments, with the Outlet Manager and Director of Beverage and Food within the area of responsibility

Implement, exhibit and support Renaissance Hotels and Resorts operating policies, procedures and standards

Ensure all employees are properly inducted, oriented and trained into the department and their job

Maintaining positive employee relations in a supportive environment

Operate in compliance with local, state and federal laws and regulations to ensure a legal and harassment-free workplace

Ensure safety practices of employee and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures

Ability to gain a working knowledge to actively practicing the hotel’s emergency procedures and loss prevention guidelines

Performing special projects as requested

QUALIFICATIONS :

Two years of related restaurant experience, preferably in a hotel environment

Experience in a lead or supervisory role, training staff

Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.

Note : The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.

Salary : $45

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