Field Supervisor/Hybrid MCR

Job Overview Field supervisors serve as the main contact between management and workers in an

organization. The role of a field supervisor is diverse and dynamic. At its core, a field

supervisor &role is to oversee on-site operations and any other area where supervision is

required. As a field supervisor at Renaissance Wellness you will ensure that work is executed per

the planned schedules and monitor the quality of the production or service.

Responsibilities

• The field supervisor shall supervise
• QMHP’s and be available for crises 24 hours a day, seven days a week, to provide for short-term
• assessment, crisis intervention, and care coordination to individuals experiencing a behavioral
• health crisis. Services may include brief therapeutic and skill building interventions, engagement
• of natural supports, interventions to integrate natural supports in the de-escalation and
• stabilization of the crisis, and coordination of follow-up services. Services involve advocacy and
• networking to provide linkages and referrals to appropriate community-based services and
• assisting the individual and their natural support system in accessing other benefits or assistance
• programs for which they may be eligible. The field supervisor is responsible for reporting all
• incidents to their immediate supervisor. The field supervisor is responsible for having a working
• knowledge of the policies and procedures applicable to their position and administering the
• service in alignment with DMAS and DBHDS guidelines.

Qualifications

• Address various unexpected challenges in the field 24/7
• The ability to quickly come up with effective solutions
• Swiftly address issues that might hinder productivity or safety.
• Manage a team of field workers
• Hybrid MCR duties
• Delegate tasks
• Able to facilitate last minute discharges/MCR cases when no other staff are available
• Lead by example with timely submission of documentation and work quality
• Be able to create a corrective action plan for staff under your supervision as needed
• Able to be equitable and unbiased with all staff
• Display professionalism at all times even when discipline and coaching are required with
• your staff
• Enforce workplace safety
• Resolve conflicts
• Conduct regular performance evaluations
• Provide constructive feedback for improvement
• Perform (weekly) random quality assurance checks with staff and clients
• Management duties to include interviews, orientation, staff development and another
• assigned duties
• Promoting safety protocols and ensuring adherence to all regulations
• Ensure staff efforts align with the company & objectives
• Submit weekly field reports of progress or areas of needed improvement for staff
• Submit weekly field reports of quality assurance evaluations with clientele.
• QMHP duties as needed
• Provide ongoing support and guidance.
• Track staff and clients daily
• Facilitate meetings and quality improvement efforts as needed
• Serve in management capacity as needed and directed by CEO

Job Types: Full-time, Part-time, Contract

Pay: From $38.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Education:

• Bachelor's (Required)

Experience:

• Leadership: 2 years (Required)

License/Certification:

• QMHP Certification (Required)

Ability to Commute:

• Newport News, VA 23606 (Required)

Ability to Relocate:

• Newport News, VA 23606: Relocate before starting work (Required)

Work Location: Hybrid remote in Newport News, VA 23606

Salary : $38