Senior Director, Placement Services

About the Company

Renaissance Alliance Insurance Services is a leading financial services firm aspiring to become the premier provider of business services, technology enablement, and risk transfer relationships to independent insurance agencies serving the US Property & Casualty insurance industry. We are the only insurance agency network that provides specific, measurable value, and the only network offering comprehensive support for independent insurance agency performance, efficiency, and growth. Through these capabilities, our firm continues expanding capabilities to serve our clients across the US and growing our revenues while increasing our insurance premium under management from $1.3B to $5B over the past few years.

About the Role

We are seeking a Senior Director, Placement Services, for our New England region to deliver exceptional experience in commercial and personal lines placement/marketing resulting in market leading coverage for clients from our member agencies.

Responsibilities

• Lead the New England Placement Services team to deliver commercial and personal lines marketing, account placement services, and expertise, and research carriers’ underwriting guidelines to find the appropriate coverage and carrier for submissions from member agencies
• Lead the New England Master Code servicing team to process commercial and personal lines policy requests, maintain adherence to SLAs, and provide an exceptional member experience
• Establish and maintain meaningful professional relationships with member agency principals and agency team members through open and direct personal communications while providing timely and accurate information and assistance in the successful generation of new business and renewal retention of existing member accounts
• Proactively promote Renaissance marketing and account placement initiatives, products, and specialty programs and educate assigned agency principals and their team members associated with the competitive advantages and specifics of our firm’s value-added products and services
• Resolve day-to-day issues with carriers on submissions, while effectively managing conflict resolution with carrier underwriters relating to marketing and account placement or related activities
• Lead productivity improvement of the New England Placement Services team
• Lead the set-up process for the Placement Services Team on all carrier websites
• Provide analysis of information regarding carrier underwriting preferences to our member agents and confirm market access

Qualifications

• Experience: 10 years of experience in marketing, distribution, or placement within the insurance industry, with at least 3 years in a leadership role
• Deep understanding of insurance products
• Strong leadership and people management skills, with the ability to build and nurture high-performing teams.
• Excellent negotiation, communication, and relationship-building skills, particularly with carriers, brokers, and industry partners.

Required Skills

• Problem Solving/Creativity - Identifies and resolves problems in a timely manner; explores creative and pragmatic solutions; facilitates group problem solving situations; embraces and encourages new solutions to problems and an entrepreneurial spirit
• Teamwork/Inclusivity - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; encourages a culture of collaboration and trust through serving the team; values the ideas and beliefs of others and integrates different opinions to drive to the best solution
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit situation; able to deal with change, delays, or unexpected events
• Transparent Communication - Ability to communicate effectively across multiple levels of an organization both at a team and individual level
• Learning, Growth & Development - Assesses own strengths and areas of development; pursues training and development opportunities; volunteers readily; undertakes self-development activities; asks for and offers help when needed; measures self against standard of excellence
• Process Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; completes work in timely manner; strives to increase productivity; prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans; anticipates potential problems and takes steps to resolve

Equal Opportunity Statement

Renaissance Alliance Insurance Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, parental status, pregnancy, political affiliation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.