What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at renata azizi - State Farm Agent?
About our Agency
With six years in business, our agency has built a reputation for outstanding customer service, backed by excellent Google reviews and a commitment to our community. Our agent, a proud UCF alumnus with a Master’s in Taxation and a background in public accounting, brings extensive expertise to our operations. Our diverse team of eight includes Spanish and Portuguese speakers, ensuring accessible service for all clients.
We prioritize family-oriented values—no nights or weekends—creating a balanced environment for both our team and our clients. As we continue to grow, we’re excited to be expanding to a new office, set to open in 2025 at the same convenient location. Team perks include up to three weeks of PTO, paid holiday closures, a 401k contribution, and group health, dental, and vision benefits. If you’re looking to join a supportive and growing agency, we’d love to connect with you!
Responsibilities
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
With six years in business, our agency has built a reputation for outstanding customer service, backed by excellent Google reviews and a commitment to our community. Our agent, a proud UCF alumnus with a Master’s in Taxation and a background in public accounting, brings extensive expertise to our operations. Our diverse team of eight includes Spanish and Portuguese speakers, ensuring accessible service for all clients.
We prioritize family-oriented values—no nights or weekends—creating a balanced environment for both our team and our clients. As we continue to grow, we’re excited to be expanding to a new office, set to open in 2025 at the same convenient location. Team perks include up to three weeks of PTO, paid holiday closures, a 401k contribution, and group health, dental, and vision benefits. If you’re looking to join a supportive and growing agency, we’d love to connect with you!
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Simple IRA
- 401K
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus up to $
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.