Clinical Coordinator (INTERNAL APPLICANTS ONLY)

Who is Rendevor Dialysis?

We are a family-owned and operated company founded over 30 years ago by a Dialysis RN who believes everyone is entitled to excellent medical treatment from talented clinicians.

Our Mission

To bring thriving onsite dialysis partnerships to any under-serviced healthcare institution in need.

What’s In It For You?

Our company offers a competitive total rewards package above industry standards in most markets and we pride ourselves in providing a caring, positive culture for our employees.

We offer an extremely generous package including:

Hourly Rate: $57.00 - $67.00/Per Hour (Based on Documented Experience, Qualifications and Market Data)

• Fantastic employee benefit package
• Employer contribution to H.S.A.
• F.S.A. tax savings benefits
• A 4% dollar-for-dollar company match to the 401k plan with immediate vesting
• A generous PTO accrual program
• A PTO cash-out provision
• Tuition reimbursement program
• Employee referral bonus program
• Robust employee recognition and appreciation program
• Quality employee training and development programs
• Several holidays paid at time and a half
• Annual holiday gift bags for all employees
• Comprehensive Medical Benefits
• Vision
• Dental
• STD/LTD/Voluntary Life
• Accident, Critical Illness and Hospital Indemnity Plans
• Pet Insurance
• Discounted auto and home insurance
• Discounted legal services program
• Employer-paid life insurance for 1x employee salary
• Employer-paid assistance program with complimentary counseling, wellness, and legal sessions for employees and household members
• Complimentary year-long weight loss program
• Health & Wellness Program with gift card giveaways

What You’ll Do:

• The Clinical Coordinator (CC) is responsible for all overall operations and activities of the smaller-sized dialysis units operated by Rendevor Dialysis. Through effective leadership, professionalism, and management, the Clinical Coordinator uses clinical/nursing knowledge and dialysis experience to ensure quality measures are met by delivering safe dialysis treatments.
• The Clinical Coordinator develops, trains, coaches, acts as a resource and oversees clinical teammates assigned to the unit as well ass coordinates activities with the technical personnel.
• The Clinical Coordinator provides excellent customer service and maintains strong relationships through effective communication and visibility with providers, DOC/BOP, Managed Healthcare Organization, Post Acute, Hospitals, etc.
• As required by the Regional Director, the Clinical Coordinator is responsible for financial management such as inventory/supplies, accurate staffing efficiencies and ensuring compliance with applicable company and state regulatory requirements.
• Reports to the Regional Director as assigned.

This dialysis unit is in:

• Stockton, CA within California Health Care Facility

As in any setting, this involves teamwork and coordinating care with the healthcare team. In addition to the healthcare team, you are also required to maintain strong relationships, regular communication, and visibility with clients (site Managed Healthcare, DOC/BOP, etc.)

Minimum Qualifications

Education and Experience

• Graduation from an Accredited Nursing School or Equivalent
• Current RN License for California & current CPR certification (or within three months of hire)
• One year of Hemodialysis RN experience is required
• Previous management experience preferred

Required Skills and Competencies

• Ability to read, write, speak, understand and satisfactorily communicate in English.
• Strong technical/computer proficiency with laptops, tablets, Outlook, Excel, PowerPoint, Word, SharePoint, etc.
• Ability to quickly learn a variety of technical systems and equipment

Essential Duties and Responsibilities:

Leadership

• In conjunction with Regional Director, ensures that dialysis unit operates in compliance with all HIPAA, OSHA, ESRD, state and federal regulations, as well as company policies and procedures.
• Leads, coaches, and guides other clinical teammates, depending on unit size.
• May be required to monitor clinical teammate in-servicing and skills checks.
• Delegates tasks as necessary to maximize time and efficiency.
• Holds “team huddles” to discuss unit goals and objectives and delivers pertinent corporate communication.
• Ensures company policies and procedures are maintained for continuity across the company.
• Utilizes a variety of systems (MPulse, EMR, ADP, HCP, Equipment, etc.) and ensures compliance of the team.
• Participates in onboarding, training, and educating new hires.
• Ensures teammates have been properly in-serviced and checked off on skills.

Staffing

• Manages staff scheduling and assignments to maintain appropriate patient to staffing ratios. This includes approving and/or denying PTO requests, sending teammates home for low patient census, managing overtime, etc.
• Maintains contact with PRN bench staff, coordinating requirements for needed schedules
• Facilitates staff development, training, and monthly education.
• Is responsible to ensure all clinical teammates maintain license and/or certifications, and do not operate in unit if lapsed.
• Participates in employee appreciation events and planning, based on provided budget from Regional Director.
• In coordination with Regional Director, may need to be involved with teammate corrective action plans and annual evaluations of teammates.
• Communicates staffing needs with RD and Talent Partner.
• Depending on unit size, may be required to participate in interviews and candidate selection.
• Encourages employee referrals and may be asked to contact referrals provided by staff.

Clinical

• Delivers safe and effective patient care of all treatment modalities
• Models thorough and accurate documentation in accordance with industry/client requirements and regulations and holds teammates to same high standards.
• Actively participates in patient education, and ensures teammates follow same protocols.
• Takes ownership of lab collections and documentation.
• Applies critical thinking and time management skills.
• Utilizes resources to develop and improve skills, and to monitor quality control measures ensuring continuous quality of patient care.
• Depending on unit size and requirements, may be involved with patient care review meetings.
• Completion of monthly facility audits (using an audit template provided by the RD). Develops action plans to address any deficiencies.
• Acts as on-site liaison to the corporate biomedical team and timely notifies biomedical technician via MPulse of any service request.
• Takes ownership of unit safety, cleanliness, and infection control
• As appropriate, lobbies with client administration to eliminate any restrictions that may negatively impact patient outcomes, such as infection rate, catheter utilization, AMA rate, refusal rate, etc.
• Monitors and assures that the patients receive adequate medical attention while in the dialysis unit.
• Maintains the integrity of all protected health information.
• Knows and follows policies and procedures of the DOC and Rendevor Dialysis, and monitors staff compliance of same.
• Supervises medical records to ensure complete documentation.
• Engages in constant learning and research of dialysis practices.

Continuous Quality Improvement/Quality Assurance & Performance Improvemen

• Collaborates with the Clinical Services team to meet CQI/QAPI initiatives, clinical goals, and patient outcomes as needed.
• Assists or may be responsible for the monthly completion of the Rendevor Application requirements.
• Ensures adequate resources for supporting the CQI/QAPI process as applicable.

Communication (internal and external)

• Maintains open communication with facility personnel, Managed Care group, providers, Rendevor management team, biomedical team, staff, etc.
• May be required to attend and participate in facility meetings.
• Checks email daily and responds appropriately and timely; uses company-provided email for all work-related email communications.
• Maintains an open-door policy to communicate with teammates.
• Maintains professionalism and privacy of confident information.

Payroll

• Records both arrival and departure time via ADP’s time and attendance system, following the guidelines outlined by Human Resources.
• Assists new hires in accessing the time system and demonstrates proper log in/out procedures.
• If assigned, approves timesheets of unit teammates in ADP.

Accounting

• Timely and accurate review and submission of treatment rosters within two days of month end.

Inventory/Supplies

• Accurate and timely submission of unit supply orders to the RAA and RD per the unit schedule.
• Responsible for ensuring the unit has adequate supply inventories on hand, that no supplies are expired, and that emergency supply levels are understood/on-hand.
• Communicates and coordinates a-typical supply ordering with RD/RAA and purchasing department.

Business Development

• Works diligently to be a great on-site partner to our client and be a company advocate to all outside parties.
• Actively listens for new opportunities within dialysis industry and sends any potential leads to supervisor.

General

• Promotes and implements the Company’s mission, vision, and core values.
• Displays excellent and professional written/verbal communication skills.
• Always maintains a professional demeanor; keeps an “open door” policy.
• Operates with a high level of responsiveness in providing information and deliverables to supervisors.
• Demonstrates a high degree of self-motivation and willingness to improve.
• Openly receives and promptly acts upon any feedback from supervisors, peers, clients.
• Volunteers to assist colleagues when necessary and assist with various projects as assigned.
• Reports any incidents to Regional Director.
• Reports work-related injuries to carrier via web portal. Follows up with HR and RD. Collects statement from claimant as well as witness statements.
• Must maintain RN license, CPR and a clean background.
• Checks company email each working day and responds timely and appropriately; uses company-provided email for all work-related email communications.
• Adheres to all company and departmental policies and procedures.
• Maintains regular and predictable attendance and punctuality.
• Other duties as assigned.

Supervision:

• This position will report to the Regional Director.
• This position will supervise clinical team members.

Background Check:

The California Department of Corrections/Federal Bureau of Prisons and all applicable law require a comprehensive background check for all employees working in this position. This background check will be conducted after an offer, if any, is made.

Work Environment:

This role exists in a hospital, training center, patient residence, or in the medical unit of a post-acute or correctional facility. This role may include exposure to chemicals and blood-borne pathogens. This role routinely involves the use of both medical and standard office equipment. This position cannot be performed remotely.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. To perform the essential functions of this job, the employee is required to continually stand, and frequently bend, walk, twist, crouch, use hands to handle or feel, and reach with hands and arms. This position requires the ability to push, pull, and lift up to 50 pounds. Specific visual abilities required by this job include close vision and ability to adjust focus. The employee is required to work the full schedule which may range from five to fifteen hours per day, based on the unit requirements (i.e. patient census, staffing needs, etc.)

Rendevor Dialysis is an Equal-Opportunity Employer.

Salary : $57 - $67