Facility Administrator (INTERNAL APPLICANTS ONLY)

Who is Rendevor Dialysis?

We are a family-owned and operated company founded over 30 years ago by a Dialysis RN who believes everyone is entitled to excellent medical treatment from talented clinicians.

Our Mission

To bring thriving onsite dialysis partnerships to any under-serviced healthcare institution in need.

What’s In It For You?

Our company offers a competitive total rewards package above industry standards in most markets and we pride ourselves in providing a caring, positive culture for our employees.

We offer an extremely generous package including:

Annual Rate: $95,000.00 - $111,000.00/Annually (Based on Documented Experience, Qualifications and Market Data)

• Fantastic employee benefit package
• Employer contribution to H.S.A.
• F.S.A. tax savings benefits
• A 4% dollar-for-dollar company match to the 401k plan with immediate vesting
• A generous PTO accrual program
• A PTO cash-out provision
• Tuition reimbursement program
• Employee referral bonus program
• Robust employee recognition and appreciation program
• Quality employee training and development programs
• Several holidays paid at time and a half
• Annual holiday gift bags for all employees
• Comprehensive Medical Benefits
• Vision
• Dental
• STD/LTD/Voluntary Life
• Accident, Critical Illness and Hospital Indemnity Plans
• Pet Insurance
• Discounted auto and home insurance
• Discounted legal services program
• Employer-paid life insurance for 1x employee salary
• Employer-paid assistance program with complimentary counseling, wellness, and legal sessions for employees and household members
• Complimentary year-long weight loss program
• Health & Wellness Program with gift card giveaways

What You’ll Do:

• The Facility Administrator (FA) is an exempt teammate responsible for directing and maintaining the daily clinical activities of the dialysis unit through effective leadership, professionalism, and management of all aspects of customer service quality patient care, and financial management.
• Responsible for the quality of clinical outcomes (as dictated by facility guidelines/restrictions) and standard of care provided within unit.
• Must maintain strong relationships, regular communication, and visibility with clients (site Managed Healthcare, DOC/BOP, Post Acute facility, Hospital, etc.) and physicians.
• Practices cost containment strategies for all major cost initiatives, including, but not limited to staffing ratios affecting payroll, hiring (including agency usage as a last resort), and inventory/supplies all while ensuring compliance with applicable company and state regulatory requirements.
• Tasked with the development, implementation, and continued training of unit clinical staff.

This dialysis unit is in:

• Stockton, CA within California Health Care Facility

As in any setting, this involves teamwork and coordinating care with the healthcare team. In addition to the healthcare team, you are also required to maintain strong relationships, regular communication, and visibility with clients (site Managed Healthcare, DOC/BOP, etc.)

Minimum Qualifications

Education and Experience

• High School graduate, Bachelor of Science preferred
• Current RN License or CCHT Certification & current CPR certification (or within three months of hire)
• At least two years of clinical dialysis experience is required
• Previous management experience preferred
• At least two years of clinical dialysis experience is required (two to three years of experience preferred). Experience must be within the past two years.

Required Skills and Competencies

• Ability to read, write, speak, understand, and satisfactorily communicate in English.
• Strong technical/computer proficiency with laptops, tablets, Outlook, Excel, PowerPoint, Word, SharePoint, etc.
• Ability to quickly learn a variety of technical systems and equipment.

Essential Duties and Responsibilities:
Leadership

• Maintains oversight of the dialysis unit(s) for patient outcomes, operational efficiency clinical excellence, customer service/relationship, supply inventory oversight, and team leadership.
• Complies with all state and federal guidelines and regulations (i.e. HIPAA, OSHA, ESRD, etc.).
• Provides leadership, guidance, and coaching for all direct reports and clinicial staff to maintain an engaged and productive workforce -- we expect our Unit Leaders to LEAD not just MANAGE.
• Ensures all employees in the unit receive the required onboarding, training, and education in a timely way and according to company policy and in-line with industry standards.
• Implements and leads daily unit staff “huddles” where unit goals and objectives are discussed, and any pertinent corporate communication is delivered.
• Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems (i.e. MPulse, EMR, Rendevor App, Machines, RO Equipment, etc.), quality control safety, and employee and patient satisfaction.
• Implements company policies and procedures to maintain unit consistency across the company.
• Delegates tasks as necessary/appropriately to maximize time and efficiency.

Staffing

• Manages staff scheduling (including PTO and vacation planning), maintains staffing ratios established for unit, and proactively anticipates staffing needs.
• Demonstrates high level of staff retention and coordinates employee appreciation events, based on budget approval from the Regional Director.
• Ensures 100% compliance with staff licensure and certification reviews and maintenance. Ensures all staff are always current on all required certifications and licenses (including PRN staff). Understands that lack of license or certification affects the permissions granted to work with patients.
• Facilitates staff development, training, and monthly education.
• Reduces or eliminates overtime and agency utilization.
• Initiates Disciplinary Action when needed to correct/improve employee performance.
  • Initial Incident Reporting
  • Creation of first draft of action plan (with assistance of the Regional Director)
• Continuous PRN staff follow-up with the development and updating of PRN bench.
• Performs annual staff evaluations.

Recruiting

• Works with RD to proactively identify staffing needs and works Talent Team to communicate needs and timing.
• Interviews top candidates provided by RD/Talent Partner and assists in the selection process. Interviews are to be given priority and scheduled promptly.
• Ensures availability for candidate interviews, which may include nights, weekends, and days outside of normal clinical hours.
• May participate in the negotiation of compensation based upon range provided by the Talent Team an RD; understands that compensation offered outside of the pre-determined range must be approved by HR and Regional Director.
• Encourages employee referrals. May be required to personally contact all referrals provided by unit staff.

Clinical

• Patient documentation oversight: Models thoroughness and accuracy in accordance with industry/client requirements and regulations and holds team to high standards.
• Responsible for actively lobbying with client administration to eliminate any restrictions that may negatively impact patient outcomes, such as infection rate, Catheter utilization, AMA rate, Refusal Rate.
• Ownership of staff clinical in-servicing and skills checks.
• Facilities staff clinical training and education according to Rendevor Dialysis P&P.
• Ownership of Lab collections and documentation.
• Daily staff assignments and task schedules throughout treatment day (may assign to Charge Nurse if applicable).
• Ownership of implementing, delivering, and completing patient education.
• Ownership of unit safety, cleanliness, and infection control.
• Coordinates patient scheduling, to maximize efficiencies for patient run times and necessary staff coverage.
• Completion of monthly facility audits (using an audit template provided by the RD). Develops action plans to address deficiencies.
• Ownership of Peritoneal Dialysis Program (if applicable): Reviews patient status on a weekly basis and understands PD supply management.
• Acts as on-site liaison to the corporate biomedical team and timely notifies biomedical technician via MPulse of any service request.
• Act as dialysis subject matter expert (practice constant learning and research).

Continuous Quality Improvement/Quality Assurance & Performance Improvement

• Ensure a formal CQI/QAPI program is implemented in the unit with adequate resources for supporting the process.
• Collaborates with the Clinical Services Team to meet the CQ\I/QAPI initiatives and clinical goals, assisting in the identification of goals and related patient outcomes.
• Schedules and delivers monthly CQI/QAPI reports to client (Managed Healthcare, DOC/BOP, etc.) as applicable.
• Coordinates, participates in, and reports activities and outcomes such as lab results, communication with the Nephrologist regarding hospitalizations, outliers, etc., as required.
• Responsible for assuring that ALL CQI/QAPI information is entered into the Rendevor App by the due date.
• Trains personnel as necessary regarding CQI/QAPI in accordance with the Rendevor App.

Communication (internal and external)

• Ensures high level of client communications (facility level) – minimum weekly or more frequently as needed.
  • HSA/DON/Client Medical Director (or applicable on-site client manager)
  • Custody – As needed
  • Nephrologist – Communication weekly (or more frequently if necessary)
  • Regional Director – Communication weekly or more frequently as needed
  • Biomedical Team – As needed
• Consistent delivery of messaging from corporate team to unit staff.
• On-site facility meeting attendance – CQI, safety, etc.
• Maintains an open-door policy to communicate with teammates.
• Maintains professionalism and privacy of confident information.

Payroll

• Assists new hires in accessing the time system and demonstrating proper log in/out procedures.
• Timely and accurately approves/processes teammate timecards.
• Records arrival and departure time via ADP’s time and attendance system.
  • Although this position is considered exempt, recording time worked does not violate the exempt status. Recording time is required for benefit purposes and for safety and security matters when in a facility.
• Keeps accurate record of remote work as required by Regional Director, i.e. to attend meetings, interview candidates, etc. Understands that due to HIPAA rules and regulations, information containing PHI must always remain in the unit; therefore, all clinical work must be completed on site.

Accounting

• Timely and accurate review and submission of treatment rosters within two days of month’s end.

Inventory/Supplies

• Accurate and timely submission of unit supply orders to the RAA and RD per schedule.
• Maintains responsibility for ensuring that the unit has adequate supply inventories on-hand, that no supplies are expired, and that emergency supply levels and understood/on-hand.
• Oversight of off-schedule/atypical supply ordering while maintaining fiscal prudence.

Business Development

• Works diligently to be a great on-site partner to our client and be a company advocate to all outside parties.
• Actively listens for new opportunities within dialysis industry and sends any potential leads to supervisor.

General

• Promotes and implements the Company’s mission, vision and core values
• Displays excellent and professional written/verbal communication skills.
• Operates with a high level of responsiveness in providing information and deliverables to supervisors.
• Is available Monday through Friday (and Saturdays for six (6) day per week operations) for calls, meetings, interviews, and in-clinic presence as needed and/or required.
• Demonstrates a high degree of self-motivation and willingness to improve.
• Openly receives and promptly acts upon any feedback from supervisors, peers, clients.
• Volunteers to assist colleagues when necessary and assist with various projects as assigned.
• Reports any incidents to Regional Director.
• Reports work-related injuries to carrier via web portal. Follows up with HR and RD. Collects statement from claimant as well as witness statements.
• Must maintain RN License or CCHT Certification, CPR Certification and a clean background.
• Checks email daily and responds appropriately and timely; uses company-provided email for all work-related email communications.
• As an exempt position, workweeks may vary. May need to work more than 40 hours per week as needed.
• Adheres to all company and departmental policies and procedures.
• Maintains regular and predictable attendance and punctuality.
• Other duties as assigned.

Supervision:

• This position will report directly to the Regional Director.
• This position will supervise clinical teammates.

Background Check:

The California Department of Corrections/Federal Bureau of Prisons and all applicable law require a comprehensive background check for all employees working in this position. This background check will be conducted after an offer, if any, is made.

Work Environment:

This role exists in a hospital, training center, patient residence, or in the medical unit of a post-acute or correctional facility. This role may include exposure to chemicals and blood-borne pathogens. This role routinely involves the use of both medical and standard office equipment. This role may occasionally require remote work.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. To perform essential functions of the job, the employee is required to continually stand, and frequently bend, walk, twist, crouch, use hands to handle or feel, and reach with hands and arms. This position requires the ability to push, pull, and lift up to 50 pounds. Specific visual abilities required by this job include close vision and the ability to adjust focus. The employee is required to work the full schedule which may average from five to fifteen hours per day, based on the unit requirements (i.e. patient census, staffing needs, etc.). This role is also requires availability to work Monday through Friday or Monday through Saturday based on unit needs.

Rendevor Dialysis is an Equal-Opportunity Employer.

Salary : $95,000 - $111,000