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Listing Operations Manager

Rene White Team
Walnut Creek, CA Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/14/2025

Description

Position Overview : Are you a master of organization, a proactive problem solver, and a natural leader in the making? Join our high-performing real estate team as a Listing Operations Manager and take charge of our listings from contract to closing. This is not your average operations role-it's an opportunity to thrive in a fast-paced, dynamic environment where no two days are the same. If you crave structure, love orchestrating multiple projects, and take pride in delivering exceptional client experiences , this role is your chance to shine.

We offer mentorship and support , helping you develop the skills and confidence needed to excel in this role and beyond. If you're passionate about making a meaningful impact and contributing to a team that values excellence and collaboration, we encourage you to apply

Who You Are :

  • Organized & Detail-Oriented : You excel at keeping multiple projects moving smoothly without dropping a detail.
  • Growth-focused : You're eager to learn, take on new challenges, and grow into a leadership role.
  • Proactive Problem Solver : You don't wait for issues to arise-you anticipate them and act decisively.
  • Tech-Savvy : You're comfortable with real estate tech (or quick to learn), and you love using tools to streamline processes.
  • People-Focused : You have excellent communication skills and know how to create positive experiences for clients, vendors, and teammates.
  • Calm Under Pressure : You thrive in a fast-paced, high-volume environment and tackle challenges with confidence and poise.

Responsibilities

What You'll Do : Listing Management :

  • Oversee the listing process from start to finish, ensuring every task is executed flawlessly and on time.
  • Act as the go-to point of contact for clients, vendors, and team members, keeping everything on track and everyone informed.
  • Follow and improve established workflows, creating detailed timelines to keep the process seamless.
  • Work closely with the Listing Agent, Listing Coordinator, Field Coordinator, and Assistant to seamlessly bring listings to market, ensuring every detail is managed efficiently and collaboratively.

    • Client & Vendor Communication :

  • Deliver clear, proactive updates to clients, ensuring they feel informed and confident throughout the listing process.
  • Coordinate with stagers, photographers, inspectors, and contractors to ensure every property is market-ready and showcased at its best.

    • Quality Control & Continuous Improvement :

  • Review and approve all marketing materials, MLS listings, and property descriptions for accuracy, impact, and excellence .
  • Analyze workflows and identify opportunities for improvement to enhance efficiency and elevate client satisfaction .

    • Compliance & Attention to Detail :

  • Maintain meticulous records of all listing activities, ensuring accuracy, consistency, and compliance with industry standards.
  • Spot and resolve potential issues before they disrupt timelines, offering creative solutions and recommendations to leadership.

    • Qualifications

    What We're Looking For :

  • Prior experience in real estate operations , project management, or a similar role.
  • Strong organizational skills and an ability to manage competing priorities .
  • Excellent interpersonal communication-both written and verbal.
  • Familiarity with real estate technology (MLS platforms, CRM systems, transaction software) is a plus.
  • A real estate license or experience working in luxury or high-volume real estate, a plus!

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