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P/T Guest Service Agent - Hampton by Hilton Daly City

Reneson Hotel Group
Daly, CA Part Time
POSTED ON 1/23/2025 CLOSED ON 2/14/2025

What are the responsibilities and job description for the P/T Guest Service Agent - Hampton by Hilton Daly City position at Reneson Hotel Group?

 
 

The Hampton by Hilton, Daly City is hiring a part-time Guest Service Agent who will work Sunday and Monday 3pm - 11:30pm. Qualified applicants will have excellent and clear communication skills with a passion for customer service.
Qualifications:
•    Up- beat pleasant personality with an ability to assist a wide variety of personalities
•    Ability to multi task: answer phones, greet guests, direct people
•    A good knowledge of area to assist guest with driving directions, restaurant recommendations, shopping, transportation, etc.

Responsibilities:
•    Greeting guests with a smile upon arrival or departure
•    Answering telephones, taking reservations, directions
•    Cashiering and Concierge services
•    Ability to fulfill guests requests such as wake up calls, directions, additional amenities etc
•    Ability to listen to guest concerns and document any maintenance issues or special requests brought to your attention

Some of the requirements preferred 

* Previous hotel experience preferred.  

* Typing skills  

* Ability to clearly communicate with supervisor and co-workers.  

* Ability to follow instructions.  

* Shifts currently available Sunday/Monday  3-11:30pm. May be able to pick up additional shifts as needed/available.

* Must be able to stand for long periods of time, speak clearly on the telephone and must be able to see/read computer screen. 

 We offer sick and holiday pay, 401k with matching, Hilton worldwide hotel discounts and free parking! Pay rate is $22.50 per hour

Apply online at www.renesonhotels.com 

Salary : $23

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