Retail Sales Associate - Part Time

The Role

The Retail Sales Associate supports Professional Supplement Center's retail store, providing excellent customer service while assisting customers with their health and wellness needs. The role also performs activities important to day to day store operations while working under the direct supervision of the store's Retail Manager.

We're looking for someone to help us primarily on weekends, Saturday 9-1 and Sunday 10-2.

What The Retail Associate Does

• Assists customers with finding products and answers questions.
• Operates the cash register and other computers or tablets to handle transactions efficiently.
• Helps keep the store clean, stocked, and organized to company standards.
• Maintains product knowledge to provide the latest information to customers.
• Identifies opportunities to upsell or cross-sell products or services to enhance customer value and increase sales.
• Assists with inventory management.
• Tracks sales and contributes to achieving store targets.
• Performs opening and closing duties for the store.
• Maintains regular and predictable attendance.
• Adheres to scheduled work and break times.

Core Competencies You Should Have

• Customer Orientation- Understands customer needs and behaviors and tailors efforts to enhance customer satisfaction and loyalty.
• Communication- Speaks and writes clearly and articulately without being overly verbose or talkative.
• Efficiency- Produces significant output with minimal wasted effort.
• Enthusiasm- Exhibits passion and excitement over work, with a can-do attitude.
• Honesty and Integrity- Does not cut corners ethically, earns trust, and maintains confidences.
• Learning Agility- Continuously seeks new knowledge, learns quickly and uses new information effectively.
• Listening Skills- Allows others to speak and seeks to understand their viewpoints.

What's In It For You?

• Pay starting at $15/hour
• Eligible to participate in the Retail Bonus Program
• 401k with a company match up to 4%
• PTO accrued on an hourly basis and increasing with the length of service
• Employee Discount on our merchandise at 40-50% lower than retail prices, on average, on 20,000 natural health products
• Access to Perks At Work, our employee discount program
• Paid holidays
• Purposeful work with meaning - our products make a real difference in people's lives

A Little About Us

Professional Supplement Center is part of Renew Wellness Brands, where we build e-commerce stores with great subscription options at their core. We exist to provide our subscribers with products that renew and improve their lives, all with a shopping experience that offers convenience and the ability to automatically renew an order. In short, “We exist to renew you!” is our promise to our customers and our team members.

We’re profitable and growing. Renew Wellness Brands started in 1999 as the wildly successful “Magazines.com” where we developed our legendary customer service, expertise at subscriptions, technology, and marketing. Fast forward to the early 2020’s and through multiple natural vitamin and supplement company acquisitions, we pivoted to become the e-commerce company that we are today - now managing multiple brands on a daily basis. We resell products for other brands, and we own proprietary brands sold DTC and via Amazon.

We have one overarching requirement when it comes to joining our team: our Cultural Competencies. These core values are a summary of who we are and who we want to be. If you find yourself nodding your head while reading through them (next section), you’ll probably feel right at home, in which case we can’t wait to hear from you!

Core Values We Actually Live By

While we have an Employee Handbook that spells out a bunch of the specifics of the way we operate (which you’re welcome to review at any time) the way we do things can really be summed up in our Core Values. If you value the following list of things that we value we REALLY need to talk!

• Wowzers: We serve our customers beyond a simple “wow” and into “Wowzers!” moments. We want their experience to be great today and even better tomorrow. This requires that we carry a tenacious can-do attitude.
• FOF It: If there is a problem, we find it, own it, and fix it. “FOF-IT” is what we call it. A team resolved to find a way, fixated on finding a solution no matter the odds, is a team that overcomes, innovates, and wins.
• Renew & Grow: It is impossible to be our best without personal, professional, and collective growth. We cannot be satisfied with where we are if we want to reach where we are going so we are committed to RENEW and GROW every team member and every team.
• U1Me2: We put you first and expect you to do the same for everyone around you. It’s a “you first, me second” servant heart attitude that we call U1Me2.
• Do Right: We do the right thing even when no one is looking. When faced with good, better, and best; we choose the best, no matter the cost. We DO RIGHT for our customers, each other, and the business.

Requirements

Required Education and Experience

• High school diploma or equivalent.
• Strong retail and customer service experience.
• At least 18 years of age and authorized to work in the U.S.

Physical Demands

Constantly or often moves about to accomplish tasks, adjusts or moves objects weighing up to 10 pounds, pushes or pulls objects, reaches overhead, reaches at or below shoulder level, stoops, crouches or kneels, uses gross manipulation that requires the use of the entire arm, uses fine manipulation that requires the use of the fingers, communicates with others to exchange information, enters text or data into a computer or other device, reads and comprehends text, performs tasks that require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust eye focus.

Occasionally remains in a stationary position for prolonged periods, adjusts or moves objects up to and over 40 pounds, crawls, and ascends or descends ladders.

A background check and drug screen will be required upon acceptance of a job offer.

Salary : $15