Demo

Director of Training

Renewal by Andersen | Esler Companies
Northborough, MA Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 6/16/2025
Overview:

We’re looking for a Director of Training to join our team!


As a Director of Training for Esler Companies – Renewal by Andersen you’ll be responsible for planning, coordinating, observation, and execution of the events and retail new hire training program and additional training sessions across all the Esler Companies markets. This will be conducted both virtually and on-site, in-market.

Responsibilities:
  • Develop and Deliver Training Programs: Create and deliver engaging training content tailored to different levels within the company (e.g., new hires, ongoing professional development, leadership training).

  • National Coverage: Observe training sessions across all locations, ensuring uniformity and quality in content delivery nationwide.

  • Needs Assessment: Collaborate with leadership teams to assess training needs, align with organizational goals, and define key performance indicators (KPIs) for success.

  • Onboarding: Lead onboarding training programs for new employees to ensure smooth integration and consistent understanding of company policies, culture, and job-specific requirements.

  • Instructional Design: Develop training materials, manuals, e-learning modules, and other resources that support learning objectives and enhance the training experience.

  • Coaching & Mentoring: Provide one-on-one coaching and group mentoring to improve employee skills and performance.

  • Evaluate Training Effectiveness: Measure the effectiveness of training programs through feedback, performance data, and surveys. Adjust and refine content based on results and new trends in learning.

  • Stay Updated on Industry Trends: Keep abreast of training best practices, technological tools, and industry developments to continually improve training strategies.

  • Collaboration: Work closely with senior management and subject matter experts to ensure that training aligns with operational goals, compliance requirements, and company initiatives.

  • Planning: Create monthly and yearly goals for key performance metrics.

  • Drive Performance: Improve performance through training with a focus on KPIs.

  • In Field Visits: Attend events, home shows, and retail locations.

  • Misc: Various other duties as assigned by VP and Assistant VP of Event and Retail Marketing.

  • KPIs:

  • Maintain a HPD of 4 or less at events and 9 or less at retail.

  • Maintain a set rate of 65% or higher across all markets.

  • Maintain a cost per lead issued of $800 or less of all markets.

Qualifications:
  • Strong attention to detail and high level of organization.

  • Flexibility and demonstrated ability to adapt well in a changing environment.

  • Ability to work both independently and in a group.

  • 2 years of related professional work experience required.

  • High School Diploma or equivalent required.

  • Working outside in all climates.

  • Type, speak & write accurately.


Benefits

  • Medical, Dental, and Vision Insurance

  • Teammate Assistance Plan

  • Tuition Reimbursement

  • 401k with 50% match up to 6% of your annual pay

  • Paid Time Off

  • Company Paid Holidays

  • Paid Volunteer Time

  • And more!


Empowered to be Extraordinary.
We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience.

The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts.

We are a proud equal-opportunity employer.
We are committed to fair hiring practices and to creating a welcoming environment for all team members.

Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.

Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Pay Range: USD $160,000.00 - USD $200,000.00 /Yr.

Salary : $160,000 - $200,000

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