What are the responsibilities and job description for the Brand Ambassador Team Lead position at Renewal by Andersen Florida?
Job Description
Job Description
Our Vision : "We aspire to be the trusted partner in every homeowner's journey towards a safer, more beautiful, and energy-efficient living space. With a steadfast commitment to excellence, we strive to leave a legacy of transformed homes and delighted families, forever woven into the fabric of our communities".
Renewal by Andersen is a High-End Window and Door Replacement Company – the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process and every member of our team should strive to do their best to provide this type of experience for our homeowners.
- Check out this video to see who we are! https : / / vimeo.com / 543689842 / eac87297f0
What We Offer :
An Award-Winning Work Environment - Awarded Top 10 Best Place to Work 3yrs in a Row by the Orlando Business Journal and Orlando Sentinel!
Paid Time Off & Six Paid Holidays
Health, Dental, Vision, & Life Insurance
Opportunities for Professional Growth & Advancement
Hourly Rate : $20hr Bonus Potential!
Schedule : Flexible (Part Time or Full Time Available)
The Brand Ambassador Team Lead is responsible for assisting with marketing efforts at local community events. These marketing efforts help drive lead generation for our sales team. They also assist the Sales Manager with recruiting, hiring, and training Brand Ambassadors. Duties in the office also include researching and booking events. Out of office responsibilities include staffing events as needed, set up / tear down events, and make site visits at assigned events.
Responsibilities :
Make 2-3 event site visits per weekend.
Assist with recruiting, hiring, and training as needed.
Assisting with the researching and booking of marketing events.
Ensuring the team is following policies and procedures.
Ensuring all leads are qualified per company standard.
Recap every site visit to events manager.
Participate in a bi-weekly meeting with the Events Manager with topics including team performance, upcoming events, and objectives.
Set up, execute, and break down of events.
Requirements :
High School Diploma or Equivalent
At least 1-2yrs of Customer Service Experience
Prior Supervisory or Leadership Experience
Flexible Availability - Weekdays / Weekends
Excellent oral and written communication skills.
Strong interpersonal skills including the ability to listen.
Able to conduct research, work under tight deadlines, and develop and organize information
Be data driven; ability to tell a story based on qualitative and quantitative data
Ability to find resolution, deliver difficult feedback and advise management.
Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment ”.
Renewal by Andersen® careers offers unrivaled opportunity! Our employees bring to life our key core values : integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team!
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary : $20
