What are the responsibilities and job description for the Manager of Events position at Renewal by Andersen of Charleston and Hilton Head?
In this role, you will be required to split your time between the office and travel to various events & retail sites. In the office you will assist the Director of Event Marketing with recruiting, hiring, and training of Event Marketing Promoters. Duties in the office will include training new hires, conducting 1 on 1’s, scheduling, and preparing supplies for the team. While out of the office you will be making site visits at assigned events as well as setting up at events and hiring fairs. At the site visits you will do on site training with Event Marketing Promoters which will include lead generation. A review will be required for every site visit that is made, turned into the Director of Event Marketing.
WHAT YOU'LL BE DOING | THE ROLE
- To foster a culture of positive reinforcement at each event/retail location
- Conduct event site visits each weekend to give on site coaching, write a review of every event site visit, turned in no later than the following Wednesday
- Assist with recruiting, hiring, and training
- Assisting with the researching and booking of events/retail locations
- Ensuring all RbA lead setting policies and procedures are in place and being followed even at risk of losing an appointment
- Keep a positive, competitive atmosphere between event agents
- Point of contact for all event agents on location
- Be actively working whenever your team is working, not just on call, but ideally be out in the field site visiting. If not, you are still expected to be ready to go out in the field if a rep needs extra supplies (app reminders, coupons, event/retail equipment).
- When necessary, taking on the responsibilities of the call center to ensure the appointment is qualified (time commitment, two party commitments) and setting a date time.
- Conduct in person 1 on 1’s with your team to provide extra coaching and performance management.
- Set up, execute, and break down of events as needed
- Provide Director with consumer feedback and information for event recaps
- Maintain professionalism at all times
- Keep track of inventory and ensure display materials in good working order.
WHAT YOU'LL BRING| THE PERSON
- Excellent oral and written communication skills
- Strong interpersonal skills including the ability to listen
- Minimum of 2 years in a Leadership role supporting teams of 5-10
- Experience in Marketing and/or Sales
- Flexibility and demonstrated ability to adapt well in a changing environment
- Microsoft Experience
- Able to conduct research, work under tight deadlines, develop and organize information
- Be data driven; ability to tell a story based on qualitative and quantitative data
- Ability to find resolution, deliver difficult feedback and advise management
- Valid Drivers License and Reliable Transportation
- Must be able to lift, bend, step up, and kneel
- Must be able to lift 50 lbs
WHAT'S IN IT FOR YOU | BENEFITS
- Paid training
- Health, Dental, Vision, Life Insurance, 401k and more
WORK DESIGNATION:
- Site Visits & Retail : Retail development and on-site training with current reps 50%
- Team lead duties: Interviewing, training, meetings 50%
ABOUT US
THE RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. Renewal by Andersen was founded with a mission to redefine the industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has 10 company-owned locations and over 50 independently owned “affiliates” across the United States.
Harborview Windows and Doors, LLC, is a fresh expansion opportunity from the Renewal by Andersen ownership group of Charlotte, bringing its industry-leading expertise and best-in-class culture to the Charleston and Hilton Head markets. As part of the trusted S&L Windows family, operating in Charlotte, NC; Columbia, SC; and Greenville/Asheville/Spartanburg, Harborview is poised to deliver the same commitment to quality, reliability, and exceptional customer care. Guided by a Green Diamond service mindset, Harborview offers superior products and a team dedicated to building lasting relationships within the community, while continuing the family-owned tradition of giving back through active involvement with local charities.
Renewal by Andersen is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members.
NON-DISCRIMINATION – Renewal by Andersen of the Carolinas is an Equal Opportunity Employer. This position shall be filled on the basis of qualification and ability to perform the essential functions of the job and without regard to race, religion, color, sex, age or national origin.
