What are the responsibilities and job description for the Administrative Assistant position at Renewal by Andersen – The Birner Group?
Location: Earth City, MO
Hours: 7:00 am – 4:00 pm (Hours subject to change based on business needs)
Are you a detail-oriented professional with a passion for project management and customer service? Renewal by Andersen, the full-service window replacement division of Andersen Corporation, is seeking a dedicated Project Manager Admin to join our team. With over 120 years of innovation in the window and door industry, we are the largest replacement window company in the U.S., serving over 100 markets nationwide.
About Us: At Renewal by Andersen, we pride ourselves on our commitment to excellence, from our free in-home consultations to the custom creation of energy-efficient composite windows and their professional installation. Our core values of Accountability, Collaboration, Excellence, Integrity, and Trust guide everything we do.
What You'll Do:
- Carry our Vision Statement Card at all times while working.
- Help us achieve our customer satisfaction goal by communicating effectively with customers.
- Keep accurate records of customer interactions in our system.
- Create and manage order summaries with precise dates and information.
- Handle approvals and permits needed for projects.
- Prepare and organize project folders, ensuring all information is accurate.
- Update project statuses and maintain reports.
- Send project files to Project Managers for appointments.
- Keep our system updated with completed measures.
- Manage printed materials for project packets.
- Schedule Project Managers for jobs during business hours.
- Transfer appointments between scheduling systems.
- Arrange job site visits for Project Managers.
- Manage Project Manager schedules and update calendars for time off and other needs.
- Confirm appointments with homeowners one business day before.
- Participate in after-hours scheduling rotation.
- Complete work orders and manage related reports.
- Assist the Senior Project Manager with special projects.
- Cross-train with other departments for a well-rounded skill set.
What We Offer:
- Health Coverage: Medical, Dental, Vision, and Life Insurance
- Financial Wellness: Contributions to Health Savings Account and a 401K plan with a yearly bonus
- Work-Life Balance: Paid holidays, PTO, and a supportive culture that values balance
- Employee Discounts: Special product pricing for employees
Join Our Team: If you are a proactive and organized individual with a passion for project management and customer service, we want to hear from you! Apply now to become a part of our dynamic team at Renewal by Andersen and help us continue to set the standard for excellence in the window and door industry.
