What are the responsibilities and job description for the Call Center Representative position at Renewal by Andersen?
Overview
Renewal by Andersen - Call Center Representative
Renewal by Andersen of Eastern NY is looking to hire dynamic Call Center Representatives in the Capital District Area. We are looking for friendly, sales orientated & computer savvy representatives to provide amazing customer service via inbound and outbound calls.
Responsibilities
A Day in the Life of a Call Center Representative
- As a call center representative, you will eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
- Follow up on customer inquiries.
- Set qualified sales appointments. (It would be your job to keep our sales calendar full!)
- Transfer customer calls to the appropriate staff or department.
Qualifications
What do you bring to the table?
- The ability to provide customers with a dynamic presentation, informing them of product information.
- Your experience in sales, marketing or lead generation.
- You possess general computer knowledge (MS office – Word, Excel) & are internet savvy.
- You are always looking for an opportunity to increase sales, a way to improve your customer service skills or a way to impact the success of the company.
If you are qualified and you are looking to work in a stable, reputable company where career growth opportunities are abundant, please fill out our online application today! We look forward to meeting you!
Job Type: Part-time; flexible schedule.
Pay Rate: 18/hr with bonus incentives.
