Demo

Process Analyst - Ongoing Product Development

Renewal By Andersen
Goodyear, AZ Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 5/10/2025

Description & Requirements

ANDERSEN CORPORATION SUMMARY

At Andersen, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership and being a leader in Corporate Citizenship. Headquartered in Bayport, Minn., Andersen Corporation is the largest window and door manufacturer in North America.

We're focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. Andersen embraces our nine Employee Resource Networks to celebrate our differences and to champion diversity. In 2024, we were recognized as one of Newsweek's America's Greatest Workplaces for Women and Newsweek's Most Trustworthy Companies in America.

Earning the 2024 ENERGY STAR Partner of the Year-Sustained Excellence Award, Andersen is also committed to environmental health and sustainability. No matter your role, you'll have the opportunity to make a difference at Andersen.

POSITION SUMMARY

Andersen Aluminum is seeking a Process Analyst to support Ongoing Product Development (OPD) for our Goodyear, AZ location. This is a dynamic role within our OPD group focused on Engineered to Order (ETO) and Special Order (SPR) unit creation and process documentation. The successful candidate will be a strategic partner representing OPD and the main point of contact for ETO and SPR approval and creation. This role will also understand and recommend process improvements to simplify workflows, reduce decision points or automate tasks to facilitate efficient and logical order adjustments within CPQ / LN.

PRIMARY RESPONSIBILITIES

  • Seeks to understand customers' needs in detail and how to satisfy them using a strong aptitude in process improvement and problem solving.
  • OPD point of contact for ETO's and SPR's.
  • Work with Customer Experience Representatives (CERT) and OPD to define and configure units as requested by customers.
  • Create, modify, and troubleshoot existing processes for ETO's and SPR's.
  • Collaborate with both external stakeholders and internal enterprise teams to resolve and troubleshoot specific unit warranty and initial quality claims.
  • Respond to CERT requests for information and unit requirements.
  • Support Andersen Aluminum order batching requests.

QUALIFICATIONS AND SKILLS

  • Communication : Ability to organize and convey information orally and in documents and textual communication methods. Ability to interact with integrity and a high level of professionalism with all levels of team members and management.
  • Technical : Ability to navigate multiple systems and software (CPQ / LN / IQ ) and effectively process necessary transactions across systems. Knowledge and skill in Andersen Aluminum window and door configurability.
  • Work and Organization : Ability to follow through on projects, establish priorities, and adjust priority schedules as needed.
  • Technical Research and Evaluation : Knowledge of procedures to locate and obtain information to trace sources of errors. Skill in analytical problem solving.
  • MUST HAVE QUALIFICATIONS

  • Bachelor's degree or equivalent experience.
  • Quick learner, self-sufficient and motivated to take action and grow and develop.
  • Effective communication skills through written, verbal, and listening techniques
  • NICE-TO-HAVE QUALIFICATIONS

  • 2 - 4 years of experience working directly or in-directly with engineering and / or customer service.
  • Prior experience working in a manufacturing environment.
  • Advanced computer skills with and experience with MS Office, Excel, ERP systems (CPQ, LN, IQ ), reporting systems (Microsoft Power BI) and CAD applications (AutoCAD / Inventor / SolidWorks)
  • COMPENSATION : Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $77,255 - $119,745.

    CULTURE AND BENEFITS

    Be Orange. Be You" is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible. This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most. It's also why we're committed to supporting you to approach each day with a bright outlook. Benefits include, and are not limited to :

  • 401 (k) Plan, Employer Fixed Contributions & Company Matching
  • Profit Sharing
  • Medical, dental, prescription, vision coverage
  • Tax-advantaged accounts for healthcare expenses
  • Life Insurance
  • Paid Time Off, Paid Holidays
  • Paid Maternity Leave & Paid Parental Leave
  • Dependent Care Flexible Spending Account
  • Career Growth Planning & Nationwide Career Opportunities
  • We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today.

    At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position.

    If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact TACompliance@andersencorp.com.

    In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

    Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

    Posting City : Goodyear, AZ, Phoenix, AZ

    Salary : $77,255 - $119,745

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