What are the responsibilities and job description for the Senior Field Technician position at Renewal Claim Solutions?
Job Description
Job Description
Job Title : Senior Field Technician
Job Type : Full-time
Hours : Monday - Friday, Days
Pay : $25.00 - $28.00 per hour
About Us :
At Urban Valet Dry Cleaners and our sister company, Renewal Claim Solutions of Upstate New York, we've been making people's lives easier for nearly 30 years. From dry cleaning to insurance claims, we're all about delivering top-notch service with a smile. We're a tight-knit team of hardworking, go-getters who love what we do and like to have fun while we do it. And as we keep growing, we want YOU to join the ride!
What You'll Do / The Job :
As our Senior Field Technician, you'll be out in the field, working your magic with a variety of tasks, from delivering and picking up items to performing on-site cleaning, drapery rehanging, and more. You'll get to flex your leadership skills by mentoring our Field Technicians and stepping in for the Field Operations Manager when needed. If you love variety, problem-solving, and making sure everything runs smoothly, this is the gig for you.
Your Day-to-Day :
- Help deliver a range of services like estimations, deliveries, on-site cleanings, and drapery rehanging.
- Handle rush orders and last-minute deliveries like a pro, keeping customers happy and on schedule.
- Be a mentor to your fellow Field Technicians-teach them, guide them, and make sure they've got what they need to succeed.
- Step into the Field Operations Manager role when they're away, ensuring everything's running like clockwork.
- Lead by example, showing your team how it's done with a positive attitude and top-notch service.
- Delegate tasks and keep things moving, ensuring we hit our targets and exceed customer expectations.
- Always stay professional and friendly with our customers-because customer service is the heart of everything we do.
What You Bring :
What We Offer :
Salary : $25 - $28