Assistant Property Manager-Level II

Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins.

POSITION SUMMARY:

The Assistant Property Manager-Level II is responsible for comprehensive property leadership and will stand in as the Property Manager in their absence. This role requires the ability to regularly exercise independent and sound decision-making and provide leadership and support to all aspects of community operations, sales, leasing, training, rent collection, customer service, maintenance, and administrative duties, as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Show and lease apartments to prospective residents.
• Lead and support resident screening and application processes, ensuring all residents meet minimum criteria.
• Collect delinquent rents by strictly adhering to our collection protocol, including generation and distribution of all notices, as required.
• Assist the Property Manager with accounts receivable/payable.
• Complete daily rent deposits.
• Perform Service Request call backs to ensure our maintenance team delivered superior service.
• Lead and support the development, implementation, and evaluation of effective property marketing plans.
• Drive support and accountability for property maintenance requirements including dealing with vendors and contractors. Assist in obtaining bids for capital improvements as directed by the Maintenance Supervisor and/or Property Manager.
• Establish rapport with residents so they feel recognized, valued, and appreciated.
• Efficiently operate and understand personal computer functions and company utilized software.
• Ensure all make-ready homes meet company standards and report deficiencies to the Maintenance Supervisor and/or Property Manager.
• Assists with the creation of renewal offers and work with the Property Manager to improve renewal percentage year over year.
• Effectively identify, receive, and resolve resident concerns timely and professionally.
• Perform other duties as assigned.

SKILLS AND QUALIFICATIONS:

• Strong administrative, communication and organizational skills
• Ability to exercise effective independent judgment and sound decision making
• Ability to set and achieve goals
• Strong work ethic
• Ability to sell and close a sale
• Professional image
• Entrata experience is a plus
• Great time management skills and the ability to prioritize
• Strong foundational understanding of sales and marketing concepts

EDUCATION, TRAINING AND/OR EXPERIENCE:

• High school diploma or equivalent is required. Some college or advanced technical
• training is preferred.
• 3 years of experience in resident leasing or property management is required.

SUPERVISORY RESPONSIBILITY:

• Assist in the absence of the Property Manager.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS:

Our people are the organization’s greatest asset. We are proud to offer a full range of employee benefits. This full-time position offers a competitive base salary with bonus potential, paid time off and paid holidays. Optional medical, dental, and vision insurance coverage, as well as a 401(k) plan with 4% employer contribution are also offered. To find out more about us, check out our website at www.whereUmatter.com.

EQUAL EMPLOYMENT OPPORTUNITY:

Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of race, color, religion, age, sex (including pregnancy), national origin, marital status, gender identity, veteran/military service, disability, genetic information, sexual orientation, or any other characteristic protected by law.

Note: This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the management team. Receipt of this job description does not constitute a contract of employment.