What are the responsibilities and job description for the Sr Specialist Field Engineering position at RENK?
Job Description:
The Field Service Specialist is a remote position that reports to the Service Manager and provides onsite and remote technical/engineering assistance, time sensitive emergent repairs, corrective maintenance, material on the RENK Industrial and Marine Gears, located throught the US and North America.
Essential Functions:
Perform equipment fault diagnosis, assessment and repair.
Perform scheduled maintenance services.
Perform mechanical, electrical, hydraulically and controlling tasks, including repair, maintenance, commissioning, assembly work, installation checks, (inner and outer) alignment checks, setting tooth contact, electrical signal checks, troubleshoot and repair.
Document Service order execution in the Customer Relations Management (CRM) system.
Create Service reports and modify/correct as needed.
Maintain tool inventory and equipment calibration.
Attend customer technical review meetings as requested.
Attend vendor sites for technical/commercial clarification as requested.
Qualifications: Associates Degree with 8 years relevant experience Bachelors Degree with 6 years relevant experience Minimum education and years of experience requirements are not to be used exclusive of other leveling factors. Substitution of additional relevant education and experience for stated qualifications may be considered. Minimum 2 years of work experience with the assembly, test, troubleshooting, maintenance and/or repair of Gear systems or other similar equipment is required. Other heavy equipment maintenance experience will also be considered. Proficiency using Microsoft Office Suite Ability to work well with internal and external customers representatives. Excellent written and verbal communications skills. Must be willing to travel, both within CONUS. Must be able to move freely without accommodation throughout the product service environment. Must be able to obtain a security clearance. Fluent in written and spoken English. Must be able to multi-task, think quickly, and work independently Demonstrate a high level of decision-making skills, problem-solving skills, and professionalism. Strong self-motivation and inter-personal skills; Maintain a positive "can-do" attitude. Displays excellent prioritization skills in order to assure timely completion of tasks. Possess a high level of honesty, reliability, tactfulness, and confidentiality. Basic knowledge of mechanics; hydraulics; transmission and gear drive parts such as gears, housings, seals, clutches, and shafts; knowledge of performance parameters such as speed, RPM, torque, power and gear ratios. Preferred Additional Skills: Experience in handling high torque hydraulic tools, torque wrenches, rigging devises, crane etc. Experience in handling of measuring equipment as in- outside micrometers, line bore gauges, laser alignment tools, vibration measuring tools. Handling of electrical measuring devises for repair and troubleshoot, parts swap or modifications on the electrical system. Manufacturing experience, including assembly and testing of large gear drive systems. RENK Systems Corporation promotes Equal Employment Opportunity for all of its employees. RENK Systems Corporation will not discriminate in hiring, employment and discharge with respect to race, color, religion, sex, national origin, disability, age, political beliefs and marital or familial status.
RENK America is proud to be an Affirmative Action/Equal Opportunity Employer. RENK America is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. RENK America maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Qualifications: Associates Degree with 8 years relevant experience Bachelors Degree with 6 years relevant experience Minimum education and years of experience requirements are not to be used exclusive of other leveling factors. Substitution of additional relevant education and experience for stated qualifications may be considered. Minimum 2 years of work experience with the assembly, test, troubleshooting, maintenance and/or repair of Gear systems or other similar equipment is required. Other heavy equipment maintenance experience will also be considered. Proficiency using Microsoft Office Suite Ability to work well with internal and external customers representatives. Excellent written and verbal communications skills. Must be willing to travel, both within CONUS. Must be able to move freely without accommodation throughout the product service environment. Must be able to obtain a security clearance. Fluent in written and spoken English. Must be able to multi-task, think quickly, and work independently Demonstrate a high level of decision-making skills, problem-solving skills, and professionalism. Strong self-motivation and inter-personal skills; Maintain a positive "can-do" attitude. Displays excellent prioritization skills in order to assure timely completion of tasks. Possess a high level of honesty, reliability, tactfulness, and confidentiality. Basic knowledge of mechanics; hydraulics; transmission and gear drive parts such as gears, housings, seals, clutches, and shafts; knowledge of performance parameters such as speed, RPM, torque, power and gear ratios. Preferred Additional Skills: Experience in handling high torque hydraulic tools, torque wrenches, rigging devises, crane etc. Experience in handling of measuring equipment as in- outside micrometers, line bore gauges, laser alignment tools, vibration measuring tools. Handling of electrical measuring devises for repair and troubleshoot, parts swap or modifications on the electrical system. Manufacturing experience, including assembly and testing of large gear drive systems. RENK Systems Corporation promotes Equal Employment Opportunity for all of its employees. RENK Systems Corporation will not discriminate in hiring, employment and discharge with respect to race, color, religion, sex, national origin, disability, age, political beliefs and marital or familial status.
RENK America is proud to be an Affirmative Action/Equal Opportunity Employer. RENK America is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. RENK America maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
