What are the responsibilities and job description for the Branch Manager position at RennickBarrett Recruiting, INC?
Flash forward today, we remain a family-owned business led by the third generation. We’ve proudly expanded to service 49 states and built a network of over 275 locally owned and operated franchises and company-owned locations. Powered by our U.S.-manufactured equipment and technicians trained in-house, we continue to grow through constant innovation and dedication.
Job Summary:
The Branch Manager oversees all aspects of branch operations, ensuring exceptional customer service, achieving sales targets, and fostering a positive work environment. This role involves staff supervision, financial management, and community engagement to drive branch success.
Key Responsibilities:
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Operational Oversight: Manage daily operations, ensuring efficient and effective service delivery.
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Team Leadership: Hire, train, and mentor staff, promoting professional development and high performance.
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Customer Service Excellence: Maintain high standards of customer service, addressing inquiries and resolving issues promptly.
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Sales and Marketing: Develop and implement strategies to meet sales goals, including community outreach and promotional events.
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Financial Management: Oversee budgeting, financial reporting, and expense control to ensure profitability.
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Compliance and Safety: Ensure adherence to company policies, industry regulations, and safety standards.
Qualifications:
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Experience: Minimum of 3 years in the service industry, with a proven track record in management or supervisory roles.
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Education: Associate or Bachelor's degree preferred but not mandatory.
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Skills:
- Strong leadership and team-building abilities.
- Excellent communication and interpersonal skills.
- Proficiency in financial management and budgeting.
- Ability to develop and execute sales strategies.
- Problem-solving skills and adaptability.
Training:
A comprehensive 30-day training program will be provided to familiarize the Branch Manager with company systems, policies, and procedures, ensuring a smooth transition into the role.
Work Environment:
This position operates in a professional office setting within the branch, requiring regular interaction with staff, customers, and the community.
Opportunities for Advancement:
The company values internal growth, offering career development opportunities for high-performing individuals.
This role is ideal for a dynamic leader passionate about customer service and team success.
