Facilities Maintenance Manager

Job Description:

You want high visibility, challenging opportunities and a rewarding work environment. Sodexo is seeking our Facilities Maintenance Manager for our client-partners Oral Roberts University, a conservative, faith-based university in Tulsa, OK.

Higher Education Experience in Facilities Management is required for this position.

Exceptional People Skills are required in this position to manage multi-generational team.

Reporting directly to the Director of Facilities, this role will be responsible for managing a team of 30 Maintenance Techs with a scope of 41 buildings including Administrative and Student Dorms.

We are seeking a Maintenance Manager with a strong understanding of managing large complex properties, managing maintenance technicians in HVAC, Plumbing, Electrical, Paint and Repair.  

Our clients depend on your expertise to help them to optimize their business. If you are a Strategic Facilities

Manager with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you!

Working with us is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.

Key Responsibilities:

Combine your proven leadership and Facilities Management technical expertise to enhance existing (or new) client programs including short- and long-range planning, construction/renovation projects, preventative and corrective maintenance, energy management, grounds and landscaping, janitorial, mail room operations, shipping and receiving, laboratory services and data center management services.

Is this opportunity right for you? We are looking for candidates who have:

• Exceptional customer service, relationship building and communication skills.
• Strong Leadership skills with a focus on staff development and team building.
• Demonstrated business and financial acumen with a strong P&L understanding.
• A proven track record of successful Facilities Management leadership experience as demonstrated by articulated results and accomplishments.
• Strong technical knowledge of the following: mechanical, electrical, plumbing, HVAC, structural, safety systems, architectural, landscape and energy management.
• More transactional; daily interaction with hourly staff and SPOC. Supervises hourly staff and is the first line of response for customers. Focuses on emergency work orders and safety.
• Implementing SDX procedures/programs to achieve operational goals/performance in managing – mechanical – Hard FM – Electric, plumber, HVAC, and mechanical; carpentry (would fall under skilled mechanical).
• Scope – number of management technicians/generalists? Or trades? / Level of interaction with client vs chain of command / unit financial responsibility / safety /
• Number of buildings / square footage levels / level of sophisticated systems – HVAC / electronics / Labs
• Level of self-performed tasks vs. contractor management/ staffing levels may be less than Healthcare – more redundancy of systems; HC more regulatory “Joint Commission which dictates more annual/planned processes
• Preventive and corrective maintenance; predictive maintenance.
• Greater than 500k sq ft; over 10 – 12 trades
• Day to day management of the maintenance operations of the account. Oversight communication workflow management; Building trades and mechanical trades – electrical, plumbing, carpentry, HVAC (Hard FM) – Scope of responsibility is greater for a manager 2 – more technical and more management; may have a Manager 1 reporting this position
• Critical 1 – Mechanically competent
• Critical 2 – People skills – communication/mgmt.
• Interpersonal skills important
• Scope may mandate this position; technical competency level may also be a differentiator

Key Duties

• Supervision of all outside contractors/vendors for site.
• Responsible for overseeing facilities staff, training and hr functions for unit.
• Financial= labor, inventory, supplies, UFS.
• Performs facilities maintenance functions as required.
• Manages events (schools).
• Communicates directly with customers.
• Responsible for CMMS.
• Implement SDX programs/ procedures/ policies/ systems.
• Safety – client and SDX employee safety.
• Mechanical systems – maintaining operational capability of mechanical systems.
• Multiple buildings requiring mechanical systems oversight.
• Scheduling and work flow management – greater scope.

Qualification & Experience: 

• Basic Education Requirement - Associate's Degree or equivalent experience
• Basic Management Experience - 2 years          
• Basic Functional Experience - 2 years of work experience in facilities maintenance, plant operations or engineering services

MUST HAVE

• Associate’s degree or equivalent experience.
• 2 years of work experience in facilities maintenance, plant operations or engineering services.
• 2 years of Management experience.
• Higher Education Experience in Facilities Management.
• Maintenance Manager with experience in managing large complex properties, managing maintenance technicians in HVAC, Plumbing, Electrical, Paint and Repair.
• Experience in mechanical, electrical, plumbing, HVAC, structural, safety systems, architectural, landscape and energy management.