Sales Gallery Coordinator - California

Position: Sales Gallery Coordinator

Reports to: Sales Manager, and receives day-to-day guidance from the Sales Director

Job Type: full-time, non-exempt

ABOUT THE OPPORTUNITY 

The Sales Gallery Coordinator is a vital member of our rennie sales and marketing team, responsible for enhancing the customer experience and supporting the sales process by overseeing the daily operations of the real estate sales gallery, assisting with marketing events, and delivering outstanding customer service. The sales gallery serves as an engaging space and experience where potential buyers can explore properties for sale, making this opportunity an excellent starting point for a career in real estate marketing and project presales.

ABOUT RENNIE

For over 40 years, rennie has provided a thoughtful, trusted approach to real estate, supporting clients and communities. Our team of over 130 home office staff and 290 real estate advisors work seamlessly together to deliver exceptional experiences and service. Collectively, we provide our clients with the confidence they need to make informed decisions when buying, selling, or building a home or community.

WHAT WE OFFER

We foster a people-first culture that encourages collaboration and personal growth. Our diverse team is united by the goal of being the most trusted resource in real estate. While we thrive in a fast-paced environment, we also prioritize celebrating successes and maintaining a fun workplace. Together, we drive collective success while ensuring a supportive and rewarding work environment.

KEY RESPONSIBILITIES

• Work with the sales and marketing teams to care for the sales gallery and coordinate the day-to-day operations including: 
• ensuring the sales gallery (and display home(s) where relevant) is clean, presentable, and on brand at all times;
• opening and closing; 
• checking displays/audio (e.g. tvs, sound systems) throughout the day to ensure they are presenting as intended.
• ensuring onsite electronics and technology (e.g. hardware, WIFI, phone system) are functioning as intended; 
• communicating with and coordinating services of external vendors (e.g. water services, repair and maintenance, technology); 
• performing minor maintenance such as plant care and replacing light bulbs; 
• reporting deficiencies and coordinating with vendors. 
• Performs reception duties including: answering, fielding and routing all incoming calls and voice mails; managing emails, escalating to marketing and sales teams as needed.
• Welcome, register, orient, and qualify potential purchasers
• Provide sales team support including: answering questions about the project based on handouts; coordinating and attending tours; updating sales information and postings (“white board updates).
• Work with the marketing team to:
• Ensure all related events, at the Sales Gallery and offsite, are executed as planned. This includes but is not limited to: providing support before, during and after events; liaising with vendors; setting up and/or taking down events.
• Manage, maintain and track marketing material inventory (physical and digital).
• Provide support for campaigns, special projects and other marketing initiatives as needed.
• Physically organize and move equipment and materials
• Perform administrative duties including managing documentation, entering data into CRMs/spreadsheets/reports/etc., and communicating with the public, client, and home office. Ensure all information is accurate and up-to- date.
• Act as a backup for the Sales Operations Coordinator, particularly reporting responsibilities
• Performs other related duties as assigned by the Leadership  

WHAT YOU BRING

Education and Experience

• Experience providing top-tier customer service within a high-end, public-facing environment, with a focus on exceeding expectations and creating memorable experiences (e.g. premium hospitality, retail, sales, gallery)
• Familiarity with sales and/or real estate an asset
• Experience in hosting or coordinating events an asset

Desired Knowledge, Skills and Abilities

• Demonstrated ability to deliver exceptional customer service by anticipating needs, building rapport, providing attentive service, and fostering relationships
• Collaborative and flexible team player: ability to work effectively with peers, senior leaders, and key stakeholders 
• Exceptional verbal and written communication skills, always maintaining professional composure and demonstrating an action-oriented attitude
• Commitment to excellence and high standards
• Strong organizational skills
• Demonstrated ability to get the details right in a high-volume environment
• Ability to manage and maintain a pristine, high-end space
• Ability to coordinate multiple activities and people simultaneously
• Proficiency in Microsoft Office Suite and/or Google Suite
• Fearless learning new software

WORKING CONDITIONS

• Primarily based on a project site - The initial project site is located in Downtown San Diego. 
• Ability to travel as-needed
• Ability to work a varied scheduled including evenings and weekends

PHYSICAL DEMANDS

• Ability to lift up to 50 pounds
• Ability to stand for long periods of time

How to Apply: Are you interested in working for an industry leader alongside an amazing team?  

Please apply here: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9dbdcf16-bc30-4103-b579-2eb20a9558ee&ccId=19000101_000001&lang=en_CA&jobId=548555

We thank all candidates for their interest, however, only select individuals will be contacted.  

I can’t be me unless I let you be you. - Bob Rennie

At rennie, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them. We’re proud to hire from a variety of backgrounds and are dedicated to adding new perspectives to our team. 

For more information, please visit: https://rennie.com/about