Community Bike Shop Manager

Job Description: Shop Manager/Head Mechanic at Reno Bike Project

Position: Shop Manager/Head Mechanic
Salary: $50,000 - $60,000 per year
Organization: Reno Bike Project (RBP)
Location: Reno, NV

About Reno Bike Project (RBP)

Reno Bike Project is a 501(c)(3) non-profit organization dedicated to promoting bicycles as an energy-efficient, economical, non-polluting form of transportation and a healthy lifestyle choice. Our mission is to provide access to affordable equipment and education throughout the Truckee Meadows, fostering a vibrant and inclusive cycling community. We are guided by our core values of Inclusivity, Fun, Community, Respect, Empowerment/Education, Sustainability, and Solutions.

Job Overview

The Shop Manager/Head Mechanic is responsible for the effective and efficient management of all shop operations. This role involves working closely with the Executive Director and Program Director to fulfill RBP’s mission and uphold the organization’s values and practices. The ideal candidate will be passionate about cycling, community engagement, and sustainability.

Key Responsibilities

In the Shop:

• Ensure all bike builds and repairs are completed accurately and promptly.
• Maintain cleanliness and order within the shop.
• Communicate inventory levels and needs to the Executive Director and Program Director.
• Order new stock and inventory as required.
• Provide excellent customer service, ensuring all customers are fully assisted and attended to.

In Administration and Staff Relations:

• Collaborate with the Executive Director to ensure the shop staff is adequate for the workload.
• Develop and manage staff/volunteer schedules to ensure all bike work is completed and shop hours are adequately covered.
• Maintain records of volunteer information and hours.
• Keep track of weekly sales and inventory.
• Report employee hours to the payroll service every other Wednesday.

In Personal and Community Relations:

• Maintain a positive attitude and foster a fun, inclusive, and respectful environment.
• Demonstrate a passion for bicycles and related activities.
• Strive to be an integral part of the Reno cycling community.
• Empower and educate customers and volunteers about bike maintenance and cycling benefits.
• Promote sustainability by encouraging the use of bicycles as an eco-friendly mode of transportation.

Core Values Alignment

• Inclusivity: Ensure the shop is a welcoming space for all community members.
• Fun: Create an enjoyable and engaging atmosphere in the shop.
• Community: Build strong relationships within the cycling community and beyond.
• Respect: Treat all customers, staff, and volunteers with respect and consideration.
• Empowerment/Education: Educate and empower individuals to become confident cyclists and bike mechanics.
• Sustainability: Advocate for bicycles as a sustainable transportation solution.
• Solutions: Provide innovative and effective solutions to meet the needs of the shop and the community.

Qualifications

• At least three years experience as a bicycle mechanic and manager.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with staff, volunteers, and community members.
• Commitment to RBP’s mission and values.
• Experience with inventory management and ordering.
• Deep knowledge of bicycle maintenance and repair.

Benefits

• Paid Time Off
• Full health, vision, and dental insurance
• Industry pricing on a wide range of bicycle products

How to Apply:

Interested candidates should submit a resume and cover letter detailing their experience and passion for bicycles to andy@renobikeproject.org.

Join us in promoting cycling as a sustainable and healthy transportation option and become a key part of the Reno Bike Project community!

Job Type: Full-time

Pay: $52,000.00 - $62,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $50,000 - $60,000