Vice President of Venue Operations

Description

The Vice President of Facilities manages the operations of the Reno-Sparks Convention & Visitors Authority (RSCVA) event venue properties. The position ensures each facility meets established performance objectives through budget administration, resource management, and implementation of facility improvement plans. The position also supervises facility staff, including establishing and monitoring key performance criteria and goals for facility management.

JOB DUTIES AND RESPONSIBILITIES:

• Oversees, supervises, and ensures facility operations are meeting established objectives; provides overall direction for staff; manages staff and resources; establishes performance criteria and goals; ensures compliance of performance criteria and goals; interviews and evaluates key management staff; periodically reviews operational priorities; and makes hiring, disciplinary and termination decisions.
• Develops and administers the operating and capital budgets for all facilities, including reallocating resources as needed; and implements cost effective improvements in the overall operation of all facilities.
• Involved in interactions concerning the overall direction of the facilities; and participates and gives input on complex and sensitive issues.
• Researches, analyzes, and makes recommendations on data and trends.
• Assures security services preserve order, protect life and property, and enforce the rules and regulations of the RSCVA.
• Documents and regularly updates the Authority's security service needs; formulates and monitors goals, objectives, plans, and policies for adequately meeting these needs considering risk levels, legal mandates, and current and future costs.
• Assures the effectiveness of the preventive maintenance of the facilities.
• Fiscal responsibility for annual facilities budget.
• Serves as a member of the Senior Executive Management team.  Attend weekly leadership meetings and others as required. Consult with CEO and other Senior Leaders as needed regarding facilities initiatives.  Represent organization at Board meetings, special events and industry events.
• Prepares and delivers monthly reporting for the Board of Directors.
• Actively participates in formal department/RSCVA planning activities.
• Works with Food & Beverage provider to respond to and resolve all customer service issues, food quality, preparation, presentation, and employee service issues that are client related.
• Is knowledgeable in the RSCVA Safety Program and takes necessary steps to maintain a safe work environment.  Adheres to safe work practices to prevent injuries.
• Consistently demonstrates positive, interpersonal relations with all constituencies; cooperates harmoniously with others in the accomplishment of the RSCVA’s strategic goals and objectives.
• Establishes and maintains effective working relationships with others.
• Adheres to attendance and punctuality requirements per RSCVA policy.  Provides proper notification for absences and tardies. Takes corrective action to prevent recurring absences or tardies.
• Uses time effectively and constructively. Does not abuse supplies, equipment, and service.
• Observes all RSCVA and departmental policies governing conduct while at work (e.g., telephone and computer use, electronic messaging, smoking regulations, parking, breaks and other related policies).
• Performs other duties as assigned or requested.

BENEFITS:

The Reno-Sparks Convention & Visitors Authority offers a comprehensive benefits package to all full-time employees:

• 100% employer paid Medical, Dental, Vision, Group Life, Long-term and Short-term Disability Insurance for employees
• 50% employer paid Medical, Dental, Vision and Group Life Insurance for dependents
• Enrollment in the Public Employees Retirement System of Nevada – 100% employer paid contributions
• Paid vacation and sick time
• 12 paid holidays
• 457(b) Deferred Compensation plan
• Additional voluntary supplemental insurance programs.

Qualifications

JOB QUALIFICATIONS:

• Minimum of 5 years of experience in an operations management role specific to a public or private convention center, stadium, arena, or similar facility/facilities.

• Demonstrated knowledge of facility operations practices and principles.

• Knowledge of the materials, methods, and tools used in the maintenance, construction, and repair of buildings. Knowledge of occupational hazards and safety precautions of maintenance trades.

• Possession of a valid Nevada driver’s License 

• Excellent communication and customer service skills and the ability to interface with other departments to achieve results effectively.

• Thorough knowledge of the Reno/Sparks/Tahoe area. 

• Ability to identify and work quickly to resolve challenges.

• Ability to effectively communicate in English both verbally and in written forms.

• Ability to read, comprehend, and interpret documents, manuals, reports, floor plans, and blueprints.

• Proficient in basic computer skills and software programs including but not limited to Microsoft Word, Excel, PowerPoint, and Outlook.

• Knowledge of occupational hazards, safety requirements for public assembly, and fire and safety rules and regulations.

• Must be familiar with various organizational and administrative functions, supervision, and review practices.

• Must be detail oriented, have good problem-solving skills, and have exceptional organizational skills as well as ability to prioritize multiple tasks and coordinating work with other sections of the facilities.

• Ability to provide excellent and efficient customer service and public relations.

• Must possess strong written and oral communication/presentation skills with the ability to effectively communicate with staff, superiors, visitors, vendors, and the public.

• Must have a professional attitude and appearance.

WORKING CONDITIONS /ESSENTIAL FUNCTIONS:

• May be required to work near moving mechanical parts and in indoor/outdoor conditions.

• May work in an environment where electrical components are present, fumes, chemicals, or airborne particles and vibration.

• The noise level in the work environment is quiet when in the office and may be moderately loud when outside the office.

PHYSICAL DEMANDS:

• Frequently required to sit, stand, walk, squat, bend (at neck and waist), twist, reach above & below shoulder level as needed during the shift.  

• Simple grasping as well as repetitive use of hands and fine hand manipulation are needed to accomplish essential functions. 

• Occasionally required to climb or balance, kneel, crouch, or crawl, talk and hear.

• Specific vision abilities required by this job include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.

• Lift up to 20lbs on occasional basis.