Behavioral Health Medical Scheduler

Position Summary:

Under the direct supervision of the Behavioral Health Manager, the incumbent is responsible for the performance of various tasks and duties such as greeting all visitors (clients, vendors, patients, etc.) receiving incoming and outgoing mail, and answering all incoming telephone calls for the Medical Division. Schedule appointments for patients using the clinical scheduling package of the electronic health record system.

Duties:

· Responsible for providing outstanding customer service to the general public who come to the Reno-Sparks Tribal Health Center. The objective is to ensure that all functions of the RSTHC Behavioral Health Division front desk are properly conducted in accordance with established policy and procedure.

· Performs receptionist for all incoming telephone calls directing all phone calls to the appropriate staff.

· Attend necessary meetings as required by the Health Center.

· Responsible for scheduling patients to be seen by the Behavioral Health Division.

· Performs other duties as assigned by Supervisor such as filling-in other RSTHC Divisions that may have temporary vacancies in Scheduling or Receptionist functions.

Minimum Qualifications:

· High School Diploma or G.E.D. is required.

· Prefer experience with office equipment such as copiers, computer, scanner, fax, electronic postage meter.

· Ability to type at least 45 W.P.M. and ability to use Microsoft Word and E-mail programs.

· must maintain confidentiality for all patients within the Reno-Sparks Tribal Health Center;

· must have outstanding customer service skills and be able to communicate and be patient with the elderly and indigenous persons.

· Prefer previous experience working in a professional environment.

· Ability to communicate effectively (written and orally).

· Must have received a recent Tuberculosis skin test and/or receive one upon hire.

· Obtain First Aide/CPR certification with the first year of employment; and

Job Type: Full-time

Pay: $19.09 - $23.48 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Reno, NV 89502 (Required)

Ability to Relocate:

• Reno, NV 89502: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $23