LPN/CMA Care Manager

LPN/CMA Care Manager (Remote) (Allscripts EMR)

Compensation

$16.00 to $18.00 /hour depending on experience.

Benefits

• Full Medical, Dental and Vision, Life Insurance
• 15 PTO (start accruing day 1) and 7 Paid Holidays
• Work Life Balance

Job Description

Renova Health is one of the leading Wellness companies in the US. We have an immediate opening for a Care Manager. You must be a Certified Medical Assistant or LPN. As a member of our Healthcare team, you will have the opportunity to help improve the quality of life for many of our Medicare patients. Your primary job responsibility will be to explain and enroll Chronic Care Management (CCM) to patients, provide telephonic clinical expertise and oversight for Chronic Care Management of geriatric patients to discuss care plans and provide patient education. The key tasks for your job will include speaking and interacting with patients over the phone, electronic documentation, scheduling and enrollment with patients and the ability to work well with patients, providers, and internal Renova staff in order to optimize patient care.

Essential Job Functions/Responsibilities:

• Make numerous outbound calls per day to patients/providers/offices/others.
• Constant communications to and from medical provider regarding patient need and/or issues and to update provider on the on-going status of the patient.
• Explaining and enrolling Chronic Care Management (CCM) to patients
• Track and monitor enrollment activities.
• Conduct Advanced Care (Directives) planning along with developing Care Plans for qualified Medicare patients.
• Monitor implementation of the Care plans and progress of patients and send recommendations to physicians for review and adjustments if needed.
• Provide twenty minutes of telephonic clinical expertise and oversight for chronic care management of each patient and discuss care plans and provide patient education.
• Documents all communication and coordination of patient contact in electronic documentation system. Assures documentation includes tracking and timestamping to support billing for services provided.
• Establish and maintain positive relationships with all assigned patients and corresponding providers and internal Renova staff.
• Attend training sessions and workshops as necessary.

Skills and Requirements:

• VALID AND CURRENT Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN).
• At least 2 years of experience of working in a physician’s office, hospital, or similar setting as a CMA or LPN.
• Two years experience working with an EMR system. Allscripts preferred.
• Excellent written and verbal communication skills, both in-person and on the phone.
• Previous experience with geriatrics preferred.
• Excellent attention to detail; able to maintain complete and accurate documentation of all patient related activities.
• Ability to build relationships and quickly develop trust with patients and healthcare professionals.
• Ability to utilize positive problem solving in difficult situations and manage stressful situations (i.e. working with patients who may have severe and persistent health issues)
• Must be organized, detail oriented and the ability to work independently, with minimal supervision.
• Highly motivated, results-oriented with strong skills in customer service, organizing and multi-tasking.
• Ability to educate the patient on independent living skills with attainable increasingly aspirational goals.
• Ability to think clearly and act appropriately in an emergency or potentially dangerous situation.
• Ability to maintain an attitude of objectivity and open-mindedness concerning new approaches and methods.
• Flexible to handle fluctuating workloads and tasks.

Job Type: Full-time

Required license or Certification:

LPN/CMA/RMA (Active License/Certification in good standing)

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 2 years (Preferred)
• Allscripts EMR: 2 years (Preferred)
• Chronic Care Management: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (cannot be expired) (Preferred)
• LPN (in good standing) (Preferred)

Location:

• Kingsport, TN (Preferred)

Work Location: Remote

Salary : $16 - $18