IT Help Desk Technician

Overview

Renovo Home Partners unites leading home improvement companies nationwide, equipping them with tools and resources to excel in their markets. Specializing in high-volume, fast-turnaround remodeling services, our culture emphasizes performance, continuous improvement, and customer satisfaction. Renovo’s portfolio represents top-tier companies committed to quality and innovation.

As an IT Help Desk Technician, you will play a critical role in ensuring smooth technology operations across the company.

Responsibilities

• Provide technical support across the company, both in-person and remotely.
• Resolve support tickets efficiently.
• Set up and maintain equipment such as workstations, devices, phones, and printers.
• Install, maintain, and repair laptops, PCs, printers, and related software.
• Track and audit IT assets using the Asset Tracking application.
• Manage user accounts, including onboarding and deactivation processes.
• Facilitate equipment repairs and replacements as required.
• Test and implement new technologies to enhance operations.
• Collaborate with teams and management to meet business IT needs.
• Support onsite audits, training sessions, and company meetings.
• Perform preventative maintenance and resolve hardware/software issues promptly.

Qualifications

• Bachelor’s degree in Information Technology or a related field.
• 3 years of IT infrastructure experience, including Help Desk roles.
• Proficiency in Microsoft Office applications.
• Familiarity with the following software a : Builder Trend, Cabinet Vision, Confluence, Five 9, Fluix, Office 365, Mimecast, Sage, Salesforce, and Teams.
• Strong organizational and multitasking skills.

What We Offer

• $30- $32/HR
• Medical, dental, and vision insurance
• Paid vacations and PTO
• Growth and advancement opportunities
• 401(k) plan

Schedule

• Full-time, onsite
• Monday–Friday 

Posted Min Pay Rate

Posted Max Pay Rate

Salary : $30 - $32