Demo

IT Help Desk Technician

Renovo Home Partners
Albuquerque, NM Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 4/3/2026

Overview

 

 

Renovo Home Partners unites leading home improvement companies nationwide, equipping them with tools and resources to excel in their markets. Specializing in high-volume, fast-turnaround remodeling services, our culture emphasizes performance, continuous improvement, and customer satisfaction. Renovo’s portfolio represents top-tier companies committed to quality and innovation.

 

As an IT Help Desk Technician, you will play a critical role in ensuring smooth technology operations across the company.

 

Responsibilities

  • Provide technical support across the company, both in-person and remotely.
  • Resolve support tickets efficiently.
  • Set up and maintain equipment such as workstations, devices, phones, and printers.
  • Install, maintain, and repair laptops, PCs, printers, and related software.
  • Track and audit IT assets using the Asset Tracking application.
  • Manage user accounts, including onboarding and deactivation processes.
  • Facilitate equipment repairs and replacements as required.
  • Test and implement new technologies to enhance operations.
  • Collaborate with teams and management to meet business IT needs.
  • Support onsite audits, training sessions, and company meetings.
  • Perform preventative maintenance and resolve hardware/software issues promptly.

Qualifications

  • Bachelor’s degree in Information Technology or a related field.
  • 3 years of IT infrastructure experience, including Help Desk roles.
  • Proficiency in Microsoft Office applications.
  • Familiarity with the following software a : Builder Trend, Cabinet Vision, Confluence, Five 9, Fluix, Office 365, Mimecast, Sage, Salesforce, and Teams.
  • Strong organizational and multitasking skills.

What We Offer

  • $30- $32/HR
  • Medical, dental, and vision insurance
  • Paid vacations and PTO
  • Growth and advancement opportunities
  • 401(k) plan

Schedule

  • Full-time, onsite
  • Monday–Friday 

Posted Min Pay Rate

USD $30.00/Hr.

Posted Max Pay Rate

USD $32.00/Hr.

Salary : $30 - $32

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